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Home/ RTA Services / Service Details
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Apply for a Short Term Bus Rental

This service enables you to rent a bus from the Roads and Transport Authority (RTA) to commute during events and conferences inside Dubai and other emirates.

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Eligibility
All individuals who work for the business sector, commercial companies, governmental agencies, members of clubs and VIPs are eligible to apply for this service.
Required documents
  1. Copy of the trade licence if applying on behalf of a company.
  2. Copy of the decree related to the governmental entity establishment, if applying on behalf of a governmental entity.
Service fees
  • The service fees vary according to the contractual agreement between the customer and RTA.
Process time
  • 2 working days.
Website
Process
  • The customer submits the application through Tajeer page on RTA Website.
  • The customer fills in the application form.
  • The customer receives a call from the concerned employee to complete the application.
  • The buses are rented according to the period agreed upon in the contract between the customer and RTA.
Average waiting time
  • N/A.
Validity

The validity varies according to the contractual agreement between the customer and RTA on the short term rental (between 1 day and 6 months).

What you will get

Providing a bus and driver on demand, in accordance with RTA procedures.

Terms and conditions
  • The customer must sign a new contract if he desires to renew the agreement.
  • The customer can apply for the service 5 days before the reservation date if the required number of buses does not exceed 10, and 15 days in advance if the number of required buses exceeds 10.
FAQs
  • Question 1: How can the customer have more details about this service?

Answer 1: The customer can check the manual of renting a bus, or Tajeer page on RTA Website or contact the Call Centre on 8009090.

  • Question 2: What is the procedure if the customer loses his belongings in the bus or finds someone else's belongings?

Answer 2: For more info about the lost and found items, the customer must contact the Transportation Security Police Call Center 908.

If the customer finds missing items, he must hand them over to the driver or the customer service office of the bus station, which in turn delivers them to the "transportation security" findings office at the Rashidiya bus station.


Home/ RTA Services / Service Details

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