Service Details

Roads & Transport Authority - Service Details



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Apply for Renewing a Long Term Bus Rental

This service enables you to renew the Roads and Transport Authority fleet contract which includes standard, double deck and articulated buses. The fleet has a team of highly experienced and well-trained drivers, an operational command centre and 5 garages equipped for the maintenance of buses and for major and minor repairs and re-engineering.

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Governmental and private organisations based in Dubai are eligible to apply for this service.
Required documents
  • For details on the required documents, the customer must check the form adopted by the Public Transport Agency (PTA) and other templates available at PTA.
Service fees

The service fees vary according to the customer's request which includes the number of routes, number of passengers and frequency of trips.

Average processing time
  • 2 working days: for the response of PTA's Investment Office on the customer's email including the request.
  • Procurement Department at RTA headquarters
  • Commercial and Investment Department at PTA
  • Buses Department at PTA.

Through PTA

  • The customer contacts the Procurement Department, the Commercial and Investment Department or the Buses Department at PTA before the expiry of the contract to start the renewal process
  • The customer books an appointment to negotiate the renewal conditions and any other requirements
  • The customer receives the renewal costs
  • The customer accepts the offer
  • The customer is required to settle the fees
  • The contract is ratified and signed.

The validity varies according to the customer's request which includes the number of routes, number of passengers and frequency of trips.

What you will get

Renewing long term bus rental agreement with new validity date.

Terms and conditions
  • The terms and conditions are set according to the contractual agreement.

This service has no FAQs.

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