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Apply for Providing a Temporary Road

This service enables you to apply for providing a temporary access road for land plots within the Right of Way in areas where the asphalt roads are not available.

Eligibility
Individual customers and companies in Dubai are eligible to apply for this service.
Required documents

For individuals

  1. Copy of the Emirates ID
  2. Copy of the affection plan
  3. Certificate of villa building completion inside the farm (if the road was servicing a facility categorized as farm by Dubai Municipality).

For companies

  1. Trade licence
  2. Copy of the affection plan.
Service fees
  • This service is free for citizens occupants of residential villas
  • For the rest of land types (commercial, industrial, agricultural, ranches, etc.): the fees are determined based on the field inspection after submitting the application and paid by the applicant.
Process time
  • 5 minutes.
Mahboub Chatbot
Customer Happiness Centres
Process

Through Mahboub Chatbot (customers with RTA account)

  1. The customer types Provide a Temporary Road in the chat box.
  2. The customer clicks on Mahboub Information Panel to access the service product card and check the service terms and conditions.
  3. The customer authenticates the application through UAE Pass and fills the required information.
  4. The customer uploads the required documents.
  5. The request is automatically submitted.
  6. The customer saves the confirmation message displayed on the screen once the application is successfully submitted.
  7. The customer receives the application details through email.
  8. The customer pays the fees online through the system, if applicable.
  9. The temporary road works are completed within 40 working days from the application submission date, on condition the availability of building permit and levelling of the area.

Through Mahboub Chatbot (customers with no RTA account)

  1. The customer types Provide a Temporary Road in the chat box.
  2. The customer clicks on Mahboub Information Panel to access the service product card and check the service terms and conditions.
  3. The customer fills the required information, uploads the required documents, and clicks Send.
  4. The customer saves the confirmation message displayed on the screen once the application is successfully submitted.
  5. The customer pays the fees online through the system, if applicable.
  6. The temporary road works are completed within 40 working days from the application submission date, on condition the availability of building permit and levelling of the area.

Through Customer Happiness Centres

  1. The customer presents the required documents at Customer Happiness Centre - Umm Ramool.
  2. The RTA Staff submits the application on the customer's behalf.
  3. The customer receives a link and a reference number to pay the fees online through Mahboub Chatbot, if applicable, or pays the fees directly at the centre.
  4. The temporary road works are completed within 40 working days from the application submission date, on condition the availability of building permit and levelling of the area.
Average waiting time
  • Mahboub Chatbot: instantly
  • Customer Happiness Centres: 10 minutes.
Validity

Valid until the implementation of the project.

What you will get

Notification of approval or rejection of the application.

Terms and conditions
  • RTA must check the application and approve it before providing the service.
  • The implementation of a temporary access road must be according to the adopted specifications and standards and within the Right of Way.
  • The customer must settle the fees for the applications that are subject to fees.
FAQs
  • Question 1: What is an NOC?

Answer 1: The NOC is a certificate submitted by the contractor to the concerned service authorities to get their approval.

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