Roads & Transport Authority - Service Details

• Dubai Now (Google play - App store)

• RTA Website

Through the Website

1. The customer logs in to the RTA website through username and password, or UAE pass.
2. The customer clicks on Housing Number Request from the dashboard.
3. The customer fills in the required details (Information about the Applicant, Owner, and Housing Units Number).
4. The customer uploads the required documents and marks the desired location.
5. The customer verifies the application details and clicks Confirm to submit the request for approval.
6. The customer checks the status of recently submitted applications through the AMS dashboard and resolves any comments or submits additional information.
7. RTA instals the physical plate as per the assigned number based on the addressing system.
8. The customer receives a notification of the completion of his request through SMS within 15 working days.

Through Dubai Now app

1. The customer logs in through UAE pass.
2. The customer selects the service from the dashboard.
3. The customer selects myself or someone else and fills in the required details (owner and location details).
4. The customer uploads the necessary documents, if required.
5. The customer submits the application and receives the reference number.
6. The customer checks the status of recently submitted applications through the reference number and resolves any comments or submits additional information.
7. RTA instals the physical plate as per the assigned number based on the addressing system.
8. The customer receives a notification of the completion of his request through SMS within 15 working days.

• Instantly.

Permanent.

Building or house number plate.

• The application must be submitted by the customer or his legal representative.
• The customer can view or cancel the request before the issuance of the permit through the dashboard, using the application reference number.
• If additional details are requested from RTA, the customer goes to the dashboard and enters the reference number, then clicks on Transaction Log to add requirements.