Service Details

Roads & Transport Authority - Service Details


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Applying For An NOC For The Design Of Infrastructure Works

This service enables the customer to obtain a No Objection Certificate from the service authorities and providers for preliminary or final design for any infrastructure work/project within the Right of Way according to the approved drawings. This service is provided through the e-NOC system.


All consultants are eligible to apply for this service.

Required documents

  • To check the required documents, the customer must visit the e-NOC website.


The requested NOC and the approved drawings.

Service fees

  • This service is free.


6 months after the issuance of the final NOC (the validity is mentioned in the final NOC).

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Average processing time

This service has no average waiting time.

Ways to apply


Through online channels:

  • The customer logs in to the e-NOC system using the username and password
  • The customer chooses the desired type of NOC
  • The customer fills in the required details
  • The customer uploads the supporting documents when submitting them electronically or submits the supporting documents at the Customer Happiness Centre in Umm Ramool
  • The customer checks the status of the application through the online channels and checks the comments of the service authorities (if any) and acts accordingly
  • The customer receives the final NOC through the website upon the approval of all the service authorities listed in the application.

Terms and conditions

  • The customer must submit the supporting documents to the service authorities within 10 days after the electronic submission of the application (in case the supporting documents attached to the application are submitted in person)
  • The customer must fulfill all the requirements of the service authorities and must get the approval of all the concerned service authorities within 2 months after the submission of the application to avoid cancellation
  • The customer must provide all the supporting documents according to the list available on the e-NOC website before the electronic submission of the request
  • The customer must commit to the rules and regulations related to work within the Right of Way
  • The customer must commit to the conditions of the concerned service authorities stated on the final NOC.
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To check the frequently asked questions related to the service, the customer must visit the e-NOC website.

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