Service Details

Roads & Transport Authority - Service Details



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Apply for an information NOC related to Service Lanes and Right-of-Way Facilities

This service enables you to obtain an information No Objection Certificate (NOC) from service authorities and providers showing the existing and/or proposed utilities and facilities within the Right of Way referred to in the request. This service is provided through the e-NOC system.

Eligibility

All consultants and contractors are eligible to apply for this service.

Required documents

  • To check the required documents, the customer must visit the e-NOC website.

Output

NOC related to Service Lanes and Right-of-Way Facilities.

Service fees

This service is free.

Validity

6 months from the date of issuance of the final NOC (the validity is mentioned in the final NOC).

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Average processing time

  • Undefined.

Ways to apply

Process

Through online channels:

  • The customer logs in to the e-NOC system using the username and the password
  • The customer chooses the desired type of NOC
  • The customer fills in the required details
  • The customer uploads the supporting documents when submitting them electronically or submits the supporting documents at the Customer Happiness Centre in Umm Ramool
  • The customer checks the status of the application through the online channels and checks the comments of the service authorities (if any) and acts accordingly
  • The customer receives the final NOC through the website upon the approval of all the service authorities listed in the application.

Terms and conditions

  • The customer must submit the supporting documents to the service authorities within 10 days after the electronic submission of the application (in case the supporting documents attached to the application are submitted in person)
  • The customer must fulfill all the requirements of the service authorities and must get the approval of all the concerned service authorities within 2 months after the submission of the application to avoid cancellation
  • The customer must provide all the supporting documents according to the list available on the e-NOC website before the electronic submission of the application
  • The customer must commit to the rules and regulations related to work within the Right of Way
  • The customer must commit to the conditions of the concerned service authorities stated on the final NOC.
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FAQs

To check the frequently asked questions related to the service, the customer must visit the e-NOC website.

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