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Home/ RTA Services / Service Details
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Apply for the Exemption from Salik Fees

This service enables you to request the exemption from paying Salik fees.

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Eligibility
Customers of determination (autistic patients, customers with visual, mental and physical disabilities) are eligible to apply for this service.
Required documents

New Application

  1. Copy of the valid vehicle’s registration card of the person of determination or one of their first or second degree relatives
  2. Copy of the valid Emirates ID (for applicant)
  3. Copy of the valid People of Determination card issued by the Ministry of Community Development or Sanad card issued by Community Development Authority
  4. RTA commitment application form (if the applicant cannot drive)

Renewal

  1. Copy of the valid vehicle’s registration card of the person of determination or one of their first or second degree relatives
  2. Copy of the valid Emirates ID (for applicant)
  3. Copy of the valid People of Determination card issued by the Ministry of Community Development or Sanad card issued by Community Development Authority
  4. RTA commitment application form (if the applicant cannot drive)

Tag replacement/change of vehicle

  1. Copy of the valid vehicle’s registration card of the person of determination or one of their first or second degree relatives
  2. Copy of the valid Emirates ID (for applicant)
  3. Copy of the valid People of Determination card issued by the Ministry of Community Development or Sanad card issued by Community Development Authority
  4. RTA commitment application form (if the applicant cannot drive)
  5. Cancellation Form for the old exemption.
Service fees
  • This service is free.
Process time
  • 5 working days.
Customer Happiness Centres
Salik Service Counters
Website
Process

Through Salik website

  • The customer enters the required details and uploads the required documents.
  • After finishing the exemption application online, the Special Accounts team verifies and processes the request for exemption
  • Once the exemption is approved and updated on the system, the customer is informed through phone.

Through email

  • The customer downloads the commitment form through Salik website or receives it by e-mail.
  • The customer sends the commitment application form and the required documents to specialaccounts@salik.ae.
  • After receiving the complete documents, the Special Accounts team verifies and processes the request for exemption.
  • Once the exemption is approved and updated in the system, the customer is informed by phone.

Through Customer Happiness Centres or Salik Service Counters

  • The customer downloads the commitment form through Salik website or receives it by e-mail.
  • The customer submits the commitment application form and the required documents at the centre.
  • After receiving the complete documents, the Special Accounts team verifies and processes the request for exemption.
  • Once the exemption is approved and updated in the system, the customer is informed by phone.
Average waiting time
  • Website: instantly
  • Email: instantly
  • Centres: 10 minutes
Validity

1 year from the date of issuing the exemption.

What you will get

Exemption for 1 year from Salik fees.

Terms and conditions
  • The validity of the exemption is 1 year and the customer must renew it on a yearly basis to avoid any violations.
  • The customer can get a free Salik tag upon the exemption request in case he did not purchase it previously.
  • Only one vehicle can be exempted from paying Salik road toll fees for People of Determination, however the exemption can be transferred to another vehicle after the cancellation of the previous vehicle upon the customer's request.
  • The relation of the applicant (People of Determination) with the vehicle owner should be of the below mentioned categories to apply for Salik fees exemption:
    • Category 1
      • Parents
      • Husband / Wife (Marriage Contract required )
      • Children (Birth Certificate required )
    • Category 2
      • Grandparents
      • Sister/ Brother
      • Grand children
  • Customers can download the commitment application form through Salik website, and can also receive it through email from the customer service as per their request on 800- 72545.
FAQs
  • Follow this Link to check Salik related FAQs.

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