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Home/ RTA Services / Service Details

Apply for the Exemption from Salik Fees

This service enables you to request the exemption from paying Salik fees.

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Eligibility
Customers of determination (autistic patients, customers with visual, mental and physical disabilities) are eligible to apply for this service.
Required documents

New Application

  1. Copy of Valid vehicle’s registration card of the People of Determination or one of the relative from 1st or 2nd degree
  2. Copy of Valid Emirates ID card (for applicant)
  3. Copy of Valid People of Determination ID card issued by Ministry of Community Development or Sanad card issued by Community Development Authority
  4. RTA commitment application form (if the applicant cannot drive)

Renewal

  1. Copy of Valid vehicle’s registration card of the People of Determination or one of the relative from 1st or 2nd degree
  2. Copy of Valid People of Determination ID card issued by Ministry of Community Development or Sanad card issued by Community Development Authority
  3. RTA commitment application form (if the applicant cannot drive)

Tag replacement/ change of vehicle

  1. Copy of Valid vehicle’s registration card of the People of Determination or one of the relative from 1st or 2nd degree
  2. Copy of Valid Emirates ID card (for applicant)
  3. Copy of Valid People of Determination ID card issued by Ministry of Community Development or Sanad card issued by Community Development Authority
  4. RTA commitment application form (if the applicant cannot drive)
  5. Cancellation Form for the old exemption
Service fees
  • This service is free.
Average processing time
  • Email: instantly
  • Centres: 10 minutes
  • Salik call centre: instantly.
Call Centre
  • Salik customer service representative: 800-72545.
Process

Through email

Through service centres

  • The customer submits the commitment application form and the required documents at the centre
  • After receiving the complete documents, the Special Accounts team verifies and process the request for exemption
  • Once the exemption is approved and updated in the system, customer is informed

Through call centre

  • The customer contacts Salik call centre on the following number: 80072545
  • The customer requests the exemption from Salik fees
  • The customer sends the required documents to one of the following addresses: specialaccounts@salik.ae or customerservice@salik.ae
  • The customer receives the exemption permit from the centre.
Validity

1 year from the date of issuing the exemption.

What you will get

Exemption for 1 year from Salik fees.

Terms and conditions
  • The validity of the exemption is 1 year and the customer must renew it on a yearly basis to avoid any violations
  • Only one vehicle can be exempted from paying Salik road toll fees for People of Determination, however the exemption can be transferred to another vehicle after the cancellation of the previous vehicle upon the customer's request
  • The relation of applicant (People of Determination) with the vehicle owner should be of the below mentioned category to apply for Salik fees exemption:
    • Category 1
      • Parents
      • Husband / Wife (Marriage Contract required )
      • Children (Birth Certificate required )
    • Category 2
      • Grandparents
      • Sister/ Brother
      • Grand children
  • Customer can download the commitment application form through Salik website, and can also receive it through email from customer service as per his request on 800-Salik (72545)
FAQs

Follow this Link to check Salik related FAQs.


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