Service Details

Roads & Transport Authority - Service Details



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Home/ RTA Services / Service Details

Apply for a Salik Monthly Account Statement

This service enables you to view the monthly Salik statements that include both Salik trips and recharges.

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Eligibility
All owners of Salik accounts are eligible to apply for this service.
Required documents

This service has no required documents.

Service fees
  • This service is free.
Average processing time
  • Instantly.
Website
Mobile Application
Call Centre
  • Salik Self Service on Salik Call Centre: 800-72545
  • Salik customer service representative: 800-72545.
Process

Through mobile application and website (The statement can be viewed on mobile application only for the past 30 days. Through website statement can be viewed only for the past 6 months)

  • The customer logs in using the username and password
  • The customer proceeds to the Trips/Statements section
  • The customer enters the dates of the desired statement
  • The statement appears on the screen.

Through Salik self service on Salik call centre (the customer can view the statement of the past 6 months)

  • The customer logs in using the account number and the PIN code
  • The customer proceeds to the statement option
  • The customer enters the dates of the desired statement
  • The customer can retrieve the statement by Fax or email.

Through call centre (the customer can view the statement of the past 6 months)

  • The customer contacts the call centre on the following number: 80072545
  • The call centre will guide the customer to send an email to customerservice@salik.ae with the following information:

    • Name and mobile number
    • Account number and PIN code
    • Requested statement dates (start and end dates)
    • For companies: trade license.

Note: The email must be written on the company’s letterhead.

  • The customer receives the statement via email.
Validity

This service has no validity.

What you will get

Salik statement for the requested period.

Terms and conditions
  • This service is no longer available at the Salik service centers
  • The customers can only view their financial statement online.
FAQs

Follow this Link to check Salik related FAQs.


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