Service Details

Roads & Transport Authority - Service Details



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Settling Parking Fees

This service enables you to settle the parking fees of public paid parkings in Dubai. Note: The customer can check all the details on the website of the Roads and Transport Authority (RTA).

Eligibility

All individuals are eligible to benefit from this service.

Required documents

This service has no required documents.

Output

E-ticket or paper ticket to use the parking according to the paid period.

Service fees

Codes

Parking fees (AED)

30 min

1 hour

2 hours

3 hours

4 hours

24 hours

A

2

4

8

12

16

-

B

-

3

6

9

12

20

C

-

2

5

8

11

-

D

-

2

4

5

7

10

E

2

4

8

12

16

-

F

-

2

5

8

11

-

G

-

4

8

12

16

-

H

2

4

8

12

16

-

Note: 30 Fils will be deducted from the customer’s balance if he settles the fees through SMS.

Validity

The validity varies according to the parking duration.

Average processing time

  • Mobile application: instantly
  • Parking machines: instantly
  • SMS: instantly.

Ways to apply

Process

Through mobile application:

  • The customer downloads the mobile application
  • The customer enters the required details to create an account
  • The customer receives an email to validate the registration
  • The customer can settle parking fees by topping up the parking account with a maximum balance of 500 AED.

Through SMS:

For customers who are not registered for the service (only vehicles registered in Dubai):

  • The customer sends an SMS to 7275 according to the following format: vehicle’s plate number and code <space<area code<space<duration in hour.
  • For example: A 00000 in area 000 A for 2 hours ِA00000 000A 2 in English. The customer starts the SMS with letter A and a space. For example: A 00000 000A.

Note: The area code is written on the directive signboards of parkings.

  • The customer receives a confirmation SMS that includes the details of the purchased e- ticket
  • The customer receives another SMS 15 minutes before the end of the parking time
  • If the customer desires to extend the parking time, he must send an SMS with the letter Y or ن to 7275.

For registered customers: ( for vehicles registered elsewhere and private vehicles registered in Dubai)

  • The customer sends an SMS to 7275 in the following format: customer’s username<space<area code<duration in hour. For example: Ali1 000A 2 (for using the parking for 2 hours) or Ali1 000A (for using the parking for 1 hour)
  • The customer receives a confirmation SMS that includes the details of the purchased e-ticket
  • The customer receives another SMS 15 minutes before the end of the parking time
  • If the customer desires to extend the parking time, he must send an SMS with the letter Y or ن to 7275.

Through parking machines:

Using coins:

  • The customer inserts coins for the desired time and desired parking (one dirham and half dirham coins are accepted)
  • The customer places the ticket received from the machine in a recognisable spot on the front dashboard of the vehicle.

Using NOL card:

  • The customer uses the NOL card in the machines deployed around parking lots to settle the fees for the desired time and desired parking
  • The machine deducts the value from the balance of the card
  • The customer places the ticket received from the machine in a recognisable spot on the front dashboard of the vehicle.

Terms and conditions

  • The customer can check the conditions of settling parking fees through mParking on the website of RTA.
  • Parking times and locations:

Category

Codes

Description

Parking duration

First category

A

Side parking

8:00 AM – 10:00 PM

B

Plots parking

8:00 AM – 10:00 PM

Second category

C

Side parking

8:00 AM – 10:00 PM

D

Plots parking

8:00 AM – 10:00 PM

Codes

Description

Parking Duration

E

Currently available at the fish market

8:00 AM – 11:00 PM

F

Currently available at the Knowledge Village Hotel, Dubai Media City and Dubai Internet City

8:00 AM – 6:00 PM

G

Currently available at the Burj Khalifa, Marasi Bay area and Dubai Health Care City area

8:00 AM – 10:00 PM

H

Currently available at Dubai Silicon Oasis

8:00 AM – 10:00 PM

I

Available at Jumeirah Lakes Towers (JLT)

8:00 AM – 10:00 PM

J

K

FAQs

This service has no FAQs.

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