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Settling Parking Fees

This service enables you to settle the parking fees of public paid parkings in Dubai. Note: The customer can check all the details on the website of the Roads and Transport Authority (RTA).

Eligibility

All individuals are eligible to benefit from this service.

Required documents

This service has no required documents.

Output

E-ticket or paper ticket to use the parking according to the paid period.

Service fees

First category

Side parking

Parking areas

Multi-storey parkings

Parking duration

Fees in AED

Parking duration

Fees in AED

Parking duration

Fees in AED

30 minutes

2

1 hour

3

For every hour

5

1 hour

4

2 hours

6

2 hours

8

3 hours

9

3 hours

12

4 hours

12

4 hours

16

5 hours

15

24 hours

20

Second category

Side parking

Parking areas

Multi-storey parkings

Parking duration

Fees in AED

Parking duration

Fees in AED

Parking duration

Fees in AED

1 hour

2

1 hour

2

For every hour

5

2 hours

5

2 hours

4

3 hours

8

3 hours

5

4 hours

11

4 hours

7

24 hours

10

Note: 30 Fils will be deducted from the customer’s balance if he settles the fees through SMS.

Validity

The validity varies according to the parking duration.

Average processing time

  • Mobile application: instantly
  • Parking machines: instantly
  • SMS: instantly.

Ways to apply

Process

Through mobile application:

  • The customer downloads the mobile application
  • The customer enters the required details to create an account
  • The customer receives an email to validate the registration
  • The customer can settle parking fees by topping up the parking account with a maximum balance of 500 AED.

Through SMS:

For customers who are not registered for the service (only vehicles registered in Dubai):

  • The customer sends an SMS to 7275 according to the following format: vehicle’s plate number and code <space<area code<space<duration in hour.
  • For example: A 00000 in area 000 A for 2 hours ِA00000 000A 2 in English. The customer starts the SMS with letter A and a space. For example: A 00000 000A.

Note: The area code is written on the directive signboards of parkings.

  • The customer receives a confirmation SMS that includes the details of the purchased e- ticket
  • The customer receives another SMS 15 minutes before the end of the parking time
  • If the customer desires to extend the parking time, he must send an SMS with the letter Y or ن to 7275.

For registered customers: ( for vehicles registered elsewhere and private vehicles registered in Dubai)

  • The customer sends an SMS to 7275 in the following format: customer’s username<space<area code<duration in hour. For example: Ali1 000A 2 (for using the parking for 2 hours) or Ali1 000A (for using the parking for 1 hour)
  • The customer receives a confirmation SMS that includes the details of the purchased e-ticket
  • The customer receives another SMS 15 minutes before the end of the parking time
  • If the customer desires to extend the parking time, he must send an SMS with the letter Y or ن to 7275.

Through parking machines:

Using coins:

  • The customer inserts coins for the desired time and desired parking (one dirham and half dirham coins are accepted)
  • The customer places the ticket received from the machine in a recognisable spot on the front dashboard of the vehicle.

Using NOL card or prepaid ticket:

  • The customer uses the NOL card or the prepaid ticket in the machines deployed around parking lots to settle the fees for the desired time and desired parking
  • The machine deducts the value from the balance of the card or the ticket
  • The customer places the ticket received from the machine in a recognisable spot on the front dashboard of the vehicle.

Terms and conditions

  • The customer can check the conditions of settling parking fees through mParking on the website of RTA.

FAQs

This service has no FAQs.

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