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Home/ RTA Services / Service Details
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Top Up the e-Wallet Account

This service enables you to top up your e-wallet.

Apply Now
Apply Now
Eligibility
Individuals and companies are eligible to apply for this service.
Required documents
  • Authorisation letter
Service fees
  • 60 AED to add more than 50,000 AED
  • 20 AED to add 50,000 AED or less
  • 15 AED to add 20,000 AED or less
  • Free of charge if the customer is topping up the balance through the online channels.
Process time
  • Website and mobile application: instantly
  • Al Ansari Exchange: 10 minutes.
Website
Service Centres
  • Al Ansari Exchange
Mobile Application
Process

Through Online Channels

  • The customer Logs in to "e-Wallet Account".
  • The customer clicks on "Top up e-Wallet Account".
  • The customer selects the amount and clicks on "Pay".
  • The customer is redirected to DSG payment gateway.
  • The Customer enters his credit card details and confirms the payment.
  • The customer’s e-Wallet account is topped up.

Through Al Ansari Exchange

  • The customer provides the e-Wallet account number to the agent.
  • The Customer selects to pay by cash or credit card or cheque.
  • The customer’s e-wallet account is topped up.
Average waiting time
  • RTA website: instantly
  • Al Ansari Exchange: 10 minutes.
Validity

Permanent.

What you will get

Topping up the e-wallet balance.

Terms and conditions
  • The customer must maintain the confidentiality of the information.
  • Only the authorised person can top-up the e-wallet.
  • Only companies can apply to this service through RTA Corporate App.
FAQs
  • Question 1: What is the maximum top up amount for corporate e-wallet accounts?

Answer 1:

  • The minimum top up amount is AED 500.
  • The maximum top up amount is AED 500,000.
  • For online e-wallet top-up, the limit is 50,000 each time a credit card is used.
  • Question 2: What is the maximum top up amount for individual e-wallet accounts?

Answer 2:

  • The minimum top up amount is AED 10.
  • The maximum top up amount should be less than AED 50,000.

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