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Apply for e-Wallet Account

This service allows you to create an online prepaid account you can use to pay for RTA related services such as Licensing Agency services, Revenue Management services, Driver Training Qualification, Central Inspection System, Advertisement Management System and Dubai Taxi.

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Eligibility
Individuals and companies are eligible to apply for this service.
Required documents

Individuals

  1. Valid Emirates ID.

Companies

  1. Valid trade licence
  2. Authorisation letter signed from the company.
Service fees
  • This service is free.
Process time
  • 5 minutes.
Website
Process

Through Website (individuals)

  1. The customer creates an account for individuals through the website.
  2. The customer logs in to the website.
  3. The customer selects RTA e-Wallet.
  4. The customer clicks on Apply for e-Wallet Account.
  5. The e-Wallet account form is displayed.
  6. The customer enters the Emirates ID and date of birth and clicks on Validate your ID.
  7. The customer reviews the information and selects the Nationality and Emirate values from the dropdown.
  8. The customer uploads both sides of the Emirates ID by clicking on Upload documents and then Submit.
  9. The e-Wallet account is created immediately upon submission.

Through Website (companies)

  1. The customer creates an account for companies through the website.
  2. The customer logs in to the website.
  3. The customer selects RTA e-Wallet.
  4. The customer clicks on Apply for e-Wallet Account.
  5. The e-Wallet account form is displayed.
  6. The customer fills in the required information.
  7. The customer reviews the information.
  8. The customer uploads the trade licence and the signed authorisation letter by clicking on Upload documents and then Submit.
  9. The customer confirms the information and agrees to the terms and conditions.
  10. The customer clicks on Confirm.
  11. The confirmation page with the application reference number is displayed and the request is sent to RTA backend system for the verification of documents and approval.
  12. The customer receives the e-Wallet account confirmation to his registered e-mail with the e-Wallet account number and PIN code.

If the customer does not have an e-Wallet account

  1. The customer creates an RTA account.
  2. The customer logs in to RTA account.
  3. The customer clicks on e-Wallet icon.
  4. The customer clicks on Create e-Wallet Account.
  5. The pre-filled e-Wallet account creation form is displayed.
  6. The customer confirms the information and agrees to the terms and conditions and clicks on Confirm.
  7. The e-Wallet number and PIN code are sent through e-mail.
  8. The customer logs in to RTA account.
  9. The customer clicks on the e-Wallet tab.
  10. The customer clicks on linking the e-Wallet account.
  11. The customer fills in the details of the e-Wallet account and clicks on the link tab.
  12. The customer is automatically redirected to Manage e-Wallet Account.
Average waiting time
  • Instantly.
Validity

Permanent.

What you will get

Creating an e-Wallet account.

Terms and conditions
  • The person authorised by virtue of the authorisation letter is fully responsible for the usage of the e-Wallet to pay for RTA services.
  • If the e-Wallet was used by another person RTA is not responsible.
  • If the person authorised to use the e-Wallet resigned, the company is responsible for handing the tasks over to another person.
  • The customer must link his e-Wallet user account on RTA website to manage it and display the control panel.
  • The customer must make sure to remember the PIN number of his e-Wallet account sent to the e-mail address associated with his account. The PIN number is important to link his e-Wallet account to his RTA website account.
FAQs

This service has no FAQs.

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