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Transport Using the Metro

Dubai Metro is a driverless modern fully automated rail system with red and green lines. Each line passes through a number of stations that are designed by architects and artists. The stations have a variety of features for customers including retail outlets, Wi-Fi internet, ATM machines and other services for People of Determination. All services are linked to a wide network of other means of transport such as buses, taxis, and water buses. The Red Line runs from Rashidiya station to UAE Exchange station. The line consists of 29 stations and provides free multi-storey vehicle parking for public transport users at the Rashidiya station, Nahkeel Harbour and Tower station. The Green Line consists of 18 stations and runs from the Etisalat station which provides multi-storey vehicle parking and passes through the Dubai Healthcare City and Jaddaf area. Passengers can transfer between the 2 lines either at the Union station or at the BurJuman station.

Individual customers of all ages are eligible to use the metro.
Required documents

This service has no required documents.

Service fees
  • Journey fees
  • nol card fees (if the customer is purchasing the card for the first time).

Note: The fee of the card differs according to its type.

Process time
  • Instantly (to purchase the card at the ticket office or top it up at the ticket office or the ticket vending machine).
Metro Stations

Working hours

  • From Saturday to Wednesday between 7 a.m. and 12 a.m. for both Red and Green Lines.
  • Thursday from 7 a.m. to 12 a.m. for both Red and Green Lines.
  • Friday between 10 a.m. and 12 a.m. for both Red and Green Lines.


  • Working hours might change according to holidays and special events
  • For more details, customers can check the website of the Roads and Transport Authority (RTA).

Metro stations (ticket office or ticket vending machines)

  • The customer purchases a nol card (if he does not have a card)
  • If the card balance is not sufficient, the customer is required to top up the balance (a minimum balance of AED 7.5) to use the metro.
Average waiting time
  • Between 2 and 6 minutes.

This service has no validity.

What you will get
Terms and conditions
  • For the purpose of ensuring that Dubai Metro is being safely and securely used, the violations and fines schedule is applied. Inspectors are located in all the stops of the metro network to make sure that the customers are properly using the provided service.

Note: For more details, the customer can check the RTA Dubai or S'hail.


This service has no FAQs.

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