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Applying For A Clearance Certificate

This service enables you to apply for a clearance certificate indicating that the vehicle does not have any restrictions (mortgage) or traffic fines when issuing this certificate.

Disclaimer

​Reference to the UAE Cabinet Decision (30) of 2017 on traffic and traffic safety services, the fees of driving licenses and vehicles are changed. For more information please visit https://www.rta.ae/links/lic-updates.pdf or contact RTA call centre on the following number: 8009090.​

Eligibility

Individuals, citizens and residents, and companies are eligible to apply for this service.

Required documents

Vehicles owned by individuals:

  1. Original Emirates ID
  2. Vehicle ownership certificate

Vehicles owned by companies:

  1. Official letter in Arabic from the company + copy of the trade license + Letter of Credit Authorization Form (LCAF)
  2. Vehicle ownership certificate

Output

Clearance certificate.

Service fees

  • 50 AED clearance certificate
  • + 10 AED innovation fee
  • +10 AED knowledge fee.

Validity

Permanent.

Average processing time

  • Online channels: instantly
  • Kiosks: instantly
  • Service centres and service providers: 10 minutes.

Ways to apply

Process

Through website and mobile application:

  • The customer logs in using the username and password and proceeds to the service
  • The customer is required to settle the fees by credit card
  • The customer receives the certificate from the Customer Happiness Centre in Deira or Al Barsha or through the email or through a courier company for a charge of 20 AED. The courier company makes 3 attempts to deliver the certificate before sending it back to the centre where the customer collects it.

Through kiosks:

  • The customer chooses online services
  • The customer proceeds to the desired service and enters the vehicle's information
  • The customer receives the certificate from the printer of the kiosk.

Through service centres:

  • The customer submits the required documents at the service centre
  • The customer is required to settle the fees in person
  • The customer receives the certificate.

Through call centre:

  • The customer contacts the call centre on the following number: 8009090
  • The customer provides the call centre with the vehicle's plate number
  • The customer is required to settle the fees by credit card
  • The customer receives the certificate from the Customer Happiness Centre in Deira or Al Barsha or through the email or through a courier company for a charge of 20 AED. The courier company makes 3 attempts to deliver the certificate before sending it back to the centre where the customer collects it.

Terms and conditions

  • The customer or the legal representative must be present in person
  • The customer is required to settle all the traffic fines before receiving this service.

FAQs

  • Question 1: Where can the customer apply for a clearance certificate indicating that the vehicle does not have any pending traffic fines in Dubai if the vehicle is registered in another emirate?

Answer 1: The customer must check the source of the plate numbers in other emirates.

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