Roads & Transport Authority - Service Details

Skip Menu Navigation
Government of Dubai


Accessibility

Use the toggle below to switch the contrast

Contrast switch:

Increase or decrease the size of the text to make it more suitable for your reading comfort.

Text resize

A Reduce Size Increase Size
Default Setting

Use the text-to-speech button to convert the written text into audio for your convenience.

Read Speaker:

Learn more about our accessibility features

Learn more
عربي

Home/ RTA Services / Service Details

Renewing The Ownership And Changing The Plate Number

This service enables you to renew the ownership of a vehicle and to change its plate number in Dubai.

Disclaimer

Reference to the UAE Cabinet Decision (30) of 2017 on traffic and traffic safety services, the fees of driving licenses and vehicles are changed. For more information please visit https://www.rta.ae/links/lic-updates.pdf or contact RTA call centre on the following number: 8009090.

Eligibility

Individual customers, citizens and residents, and companies are eligible to apply for this service.

Required documents

For individuals:

  1. Original Emirates ID to update the information in case of an expired ID
  2. Plate numbers
  3. Report from the police if 1 or both plates are lost and if the plate number of the motorcycle is lost
  4. Electronic insurance of the vehicle
  5. Vehicle technical inspection if needed

For companies:

  1. Official letter in Arabic from the company + copy of the trade license + Endorsement of Signature and Authorization letter.
  2. Plate numbers to hand over
  3. Report from the police if 1 or both plates are lost and if the plate number of the motorcycle is lost
  4. Electronic insurance of the vehicle
  5. Vehicle technical inspection if needed

Output

  • Vehicle ownership certificate
  • Plate numbers
  • Expiry sticker.

Service fees

  • 350 AED Light vehicle private/public
  • 400 AED vehicle between 3 and 12 tonnes
  • 650 AED public vehicle between 3 and 12 tonnes
  • 800 AED vehicle exceeding 12 tonnes
  • 1000 AED public vehicle exceeding 12 tonnes
  • 500 AED light mechanical equipment
  • 700 AED public light mechanical equipment
  • 800 AED heavy mechanical equipment
  • 1000 AED public heavy mechanical equipment
  • 120 AED trailer and semi-trailer
  • 300 AED bus with a number of passengers between 14 and 26
  • 600 AED bus with a number of passengers exceeding 26
  • 200 AED motorcycle
  • +20 AED knowledge and innovation feed.

Note: Service fees vary according to the size of the plate: 35 AED for the short plate and 50 AED for the long plate, and 200 AED for Dubai branded plates.

Validity

1 year.

Average processing time

  • Online channels: instantly
  • Service centres: 10 minutes.

Ways to apply

Process

Through online channels:

  • The customer logs in using the username and password
  • The customer enters the vehicle’s details
  • The customer is required to settle the service fees by credit card
  • The customer receives the vehicle ownership certificate, the 2 new plates and the expiry sticker from the Customer Happiness Centre in Al Barsha or Deira and hands over the old plates.

Through service centres or service providers:

  • The customer submits the required documents
  • The customer is required to settle the fees in person
  • The customer hands over the old plates
  • The customer receives the vehicle ownership certificate, the new plates and the expiry sticker.

Through call centre:

  • The customer contacts the call centre on the following number: 8009090
  • The customer requests the renewal of the ownership certificate and the change of the plates
  • The customer is required to pay the fees by credit card
  • The customer receives the vehicle ownership certificate, the 2 new plates and the expiry sticker from the Customer Happiness Centre in Al Barsha or Deira and hands over the old plates.

Terms and conditions

  • The customer or the legal representative must be present in person
  • The remaining validity of the vehicle's insurance must not be less than 6 months
  • In the event of a delay in renewing the license of a vehicle, the customer is required to pay a fine for each month as follows:
    • 25 AED light vehicles
    • 12 AED motorcycle
    • 50 AED heavy vehicles and buses
  • Re-registration terms and conditions are applied if the ownership is expired.

FAQs

  • Question 1: When is the ownership e-card implemented for individuals?

Answer 1: Phase 1 on January 1, 2018: Government, rental and taxi vehicles.

Phase 2 on May 1, 2018: diplomatic and corporate vehicles.

Phase 3 on September 1, 2018: Individuals vehicles.
  • Question 2: What is permanent ownership and what details it includes?

Answer 2: Permanent ownership is an ownership card provided to the customer one time only and it includes all the vehicle’s details featured on the current license except for the expiry date and insurance details.

  • Question 3: What is ownership e-card and what details it includes?

Answer 3: The ownership e-card is an electronic document called (Vehicle License) sent to the customer via email. It includes all the ownership details including the expiry date, mortgage and insurance. This e-card is issued by the Road and Transport Authority and the customer has to print it or save it on their phone to show it to concerned authorities when needed.

  • Question 4: How can customers print the ownership e-card or any other document in case they didn’t receive an email or they wanted to verify the vehicle details, renewal date and insurance details?

Answer 4: The ownership e-card may be printed as follows:

-Login to rta.ae.

-Select Licensing services.

-Scroll down the Certificate Verification service and press (Click Here).

-Select service type (Vehicle License) then enter the vehicle details to show the print order.

  • Question 5: What details are featured on the vehicle license?

Answer 5: The vehicle license features all the details related to the vehicle including the expiry date, the mortgage and the insurance details. It is sent via email to the customer in a printable format.

  • Question 6: What happens when police patrols or officers request the ownership card?

Answer 6: The customer shows the ownership e-card featured in RTA applications and saved on his phone, or shows the printed copy of the e-card.

  • Question 7: How does the customer show the e-card to the licensing department?

Answer 7: The customer shows the ownership e-card featured in RTA applications and saved on his phone, or shows the printed copy of the e-card.

  • Question 8: What is required when crossing the borders?

Answer 8: For UAE and GCC countries:

-Permanent ownership card and vehicle license.

-If the costumer is not from GCC countries: Permanent ownership card, vehicle license, tourist certificate, and trip ticket

For other countries:

-Permanent ownership card, vehicle license, tourist certificate, and trip ticket.

  • Question 9: How can the customer access the insurance details?

Answer 9: The insurance details are featured on the ownership e-card accessible through RTA mobile application, or on the printed copy of the vehicle license.

  • Question 10: How can the customer access the mortgage details?

Answer 10: Mortgage details are features on all the documents including the permanent ownership.

  • Question 11: What happens when the ownership details are amended?

Answer 11: In case any of the vehicle details get amended such as changing the plate number or the color:

-Details are updated on the permanent ownership and a new certificate is issued against the due fee.

-Details are updated on the ownership e-card and the vehicle’s license.

  • Question 12: What happens in case of loss or damage of the permanent ownership certificate?

Answer 12: A new copy is issued against the due fee.

  • Question 13: When the individual phase is implemented and in case the customer doesn’t have RTA application, can the vehicle license be printed through the customer service center?

Answer 13: There is no need for the customer service representative to print the vehicle license. The customer may print it through the link sent via email.

  • Question 14: Is the customer obliged to replace the vehicle license once the electronic ownership phase implemented?

Answer 14: The ownership certificate is replaced only upon its renewal, or in case of replacement of lost/damaged license or change in ownership document such as change of color or plate number or adding or redeeming a mortgage.

  • Question 15: In case the customer’s phone number was registered wrongly, how can the link be resent to him?

Answer 15: The customers shall update their personal details though RTA Call Center: 8009090. Also he can print the ownership e-card as follows:

-Login to rta.ae.

-Select Licensing services.

-Scroll down the Certificate Verification service and press (Click Here).

-Select service type (Vehicle License) then enter the vehicle details to show the print order.

  • Question 16: How can customers check the expiry date of their vehicle license?

Answer 16: The vehicle’s expiry date can be checked in several ways:

-Through the details featured on the vehicle’s license.

-Through the short messages sent to the customers’ mobile numbers.

Do you have any Suggestion or Feedback?

feedback

 

 

 



Submit

How often do you use the RTA e-Service?

  • Vote
  • View past polls

    • Home/ RTA Services / Service Details

    Help and support

    Copyright © 2018 Roads and Transport Authority, All Rights Reserved This site is maintained by the Roads and Transport Authority The site is best viewed using IE9 and above, Mozilla Firefox, Safari and Chrome.
    Page last modified:

    The Official Portal of UAE Government - (opens in new window)

    Logo of Smart Dubai, happy living
    ×
    Search

    Search result not found

    View all FAQs

    Listening ...

    Information

    Still need help ?

    We are here to provide you with any information or answer any questions you may have

    Chat with us
    You may also find your answer in our FAQs section
    ${loading}

    You are being redirected to an external website

    Please wait a moment

    Redirecting