Service Details

Roads & Transport Authority - Service Details

Skip Menu Navigation

عربي

Home/ RTA Services / Service Details

Apply for Renewing the Vehicle Ownership and Changing The Plate Number

This service enables you to renew the ownership of a vehicle and to change its plate number in Dubai.

Eligibility

Individual customers, citizens and residents, and companies are eligible to apply for this service.

Required documents

For individuals:

Original Emirates ID to update the information in case of an expired ID
Plate numbers
Report from the police website if 1 or both plates are lost and if the plate number of the motorcycle is lost
Electronic insurance of the vehicle
Vehicle technical inspection if needed

For companies:

Official letter in Arabic from the company
Copy of the trade license
Endorsement of Signature and Authorization letter.
Plate numbers to hand over
Report from the police if 1 or both plates are lost and if the plate number of the motorcycle is lost
Electronic insurance of the vehicle
Vehicle technical inspection if needed

Service fees

350 AED Light vehicle private/public
400 AED vehicle between 3 and 12 tonnes
650 AED public vehicle between 3 and 12 tonnes
800 AED vehicle exceeding 12 tonnes
1000 AED public vehicle exceeding 12 tonnes
500 AED light mechanical equipment
700 AED public light mechanical equipment
800 AED heavy mechanical equipment
1000 AED public heavy mechanical equipment
120 AED trailer and semi-trailer
300 AED bus with a number of passengers between 14 and 26
600 AED bus with a number of passengers exceeding 26
200 AED motorcycle
+20 AED Knowledge and Innovation fees.

Note: Service fees vary according to the size of the plate: 35 AED for the short plate and 50 AED for the long plate, and 200 AED for Dubai branded plates.

Average processing time

Online channels: instantly
Service centres: 10 minutes.

Website

Roads and Transport Authority (RTA) website.

Mobile Application

Dubai Drive

Service Centres

Customer Happiness Centre - Umm Ramool
Customer Happiness Centre - Deira
Customer Happiness Centre - Al Barsha
Customer Happiness Centre - Al Manarah
Customer Happiness Centre - Al Towar
Customer Happiness Centre -Al Aweer

Service Providers

Tasjeel ENOC

Emarat Petroleum - Al Shamil

Al Mumayaz Vehicle Testing

Wasel Vehicle Testing

Other companies

Call Centre

8009090.

Process

Through online channels:

The customer logs in using the username and password
The customer enters the vehicle’s details
The customer is required to settle the service fees by credit card
The customer receives the vehicle ownership certificate, the 2 new plates and the expiry sticker from the Customer Happiness Centre in Al Barsha or Deira and hands over the old plates.

Through service centres or service providers:

The customer submits the required documents
The customer is required to settle the fees in person
The customer hands over the old plates
The customer receives the vehicle ownership certificate, the new plates and the expiry sticker.

Through call centre:

The customer contacts the call centre on the following number: 8009090
The customer requests the renewal of the ownership certificate and the change of the plates
The customer is required to pay the fees by credit card
The customer receives the vehicle ownership certificate, the 2 new plates and the expiry sticker from the Customer Happiness Centre in Al Barsha or Deira and hands over the old plates.

Validity

1 year.

What you will get

Vehicle ownership certificate
Plate numbers
Expiry sticker.

Terms and conditions

The customer or the legal representative must be present in person
The remaining validity of the vehicle's insurance must not be less than 6 months
In the event of a delay in renewing the license of a vehicle, the customer is required to pay a fine for each month as follows:
- 25 AED light vehicles
- 12 AED motorcycle
- 50 AED heavy vehicles and buses
Re-registration terms apply in case of expired vehicle ownership.

FAQs

Question 1: When was the ownership e-card implemented for individuals?

Answer 1: Phase 1 on January 1, 2018: Government, rental and taxi vehicles.

Phase 2 on May 1, 2018: diplomatic and corporate vehicles.

Phase 3 on September 1, 2018: Individuals vehicles.

Question 2: What is ownership e-card and what details it includes?

Answer 2: The ownership e-card is an electronic document called (Vehicle License) sent to the customer via email. It includes all the ownership details including the expiry date, mortgage and insurance. This e-card is issued by the Road and Transport Authority and the customer has to print it or save it on their phone to show it to concerned authorities when needed.

Question 3: How can customers print the ownership e-card or any other document in case they didn’t receive an email or they wanted to verify the vehicle details, renewal date and insurance details?

Answer 3: The ownership e-card may be printed as follows:

-Login to rta.ae.

-Select Licensing services.

-Scroll down the Certificate Verification service and press "Click Here".

-Select service type "Vehicle License" then enter the vehicle details to show the print order.

Question 4: What details are featured on the vehicle license?

Answer 4: The vehicle license features all the details related to the vehicle including the expiry date, the mortgage and the insurance details. It is sent via email to the customer in a printable format.

Question 5: What happens when police patrols or officers request the ownership card?

Answer 5: The customer shows the ownership e-card featured in RTA applications and saved on his phone, or shows the printed copy of the e-card.

Question 6: How does the customer show the e-card to the licensing department?

Answer 6: The customer shows the ownership e-card featured in RTA applications and saved on his phone, or shows the printed copy of the e-card.

Question 7: How can the customer access the insurance details?

Answer 7: The insurance details are featured on the ownership e-card accessible through RTA mobile application, or on the printed copy of the vehicle license.

Question 8: How can the customer access the mortgage details?

Answer 8: Mortgage details are features on all the documents.

Question 9: What happens when the ownership details are amended?

Answer 9: In case any of the vehicle details get amended such as changing the plate number or the color:

- Details are updated on the ownership e-card and the vehicle’s license.

Question 10: In case the customer doesn’t have RTA application, can the vehicle license be printed through the customer service center?

Answer 10: There is no need for the customer service representative to print the vehicle license. The customer may print it through the link sent via email.

Question 11: Is the customer obliged to replace the vehicle license once the electronic ownership phase implemented?

Answer 11: The ownership certificate is replaced only upon its renewal, or in case of replacement of lost/damaged license or change in ownership document such as change of color or plate number or adding or redeeming a mortgage.

Question 12: In case the customer’s phone number was registered wrongly, how can the link be resent to him?

Answer 12: The customers shall update their personal details though RTA Call Center: 8009090. Also he can print the ownership e-card as follows:

-Login to rta.ae.

-Select Licensing services

-Scroll down the Certificate Verification service and press "Click Here"

-Select service type "Vehicle License" then enter the vehicle details to show the print order.

Question 13: How can customers check the expiry date of their vehicle license?

Answer 13: The vehicle’s expiry date can be checked in several ways:

-Through the details featured on the vehicle’s license

-Through the short messages sent to the customers’ mobile numbers.

Question 14: What is required when crossing the borders?

Answer 14: For UAE and GCC countries: Vehicle license.

- If the costumer is not from GCC countries: Vehicle license, tourist certificate, and trip ticket

For other countries:

-Vehicle license, tourist certificate, and trip ticket.

Home/ RTA Services / Service Details

Connect with us

Communicate via following channels.

Polls and surveys

Help us improve our platforms and communication

MBR majlis

A platform that allows everyone to participate in building the future of Dubai.

Feedback and ideas

If you have any ideas, complaints or questions, please let us know!

Email us

Send your questions or feedback via email.

About RTA

Public Transport

Drivers & car owners

Business & corporate

This site is maintained by the Roads and Transport Authority.

The site is best viewed using IE10 and above, Mozilla Firefox, Safari and Chrome.
Page last modified:

${loading}

Content loading ...

Please wait for a moment

Roads & Transport Authority - Service Details

Accessibility

عربي

Other Languages

Apply for Renewing the Vehicle Ownership and Changing The Plate Number