Skip Menu Navigation
Government of Dubai

Roads & Transport Authority - Service Details



Accessibility

عربي

Other Languages

Accessibility

Text Size
Aa
Medium
Aa

Audio help

Sign language

Off

Colours

Accessibility options

Other Languages

Disclaimer: This translation is powered by Google, RTA is not responsible for the accuracy of the translation

To revert back to original language please click Show Original in the google toolbar that will appear on top of the page.


Home/ RTA Services / Service Details

Apply for Renewing the Vehicle Ownership and Changing The Plate Number

This service enables you to renew the ownership of a vehicle and to change its plate number in Dubai.

Eligibility
Individual customers, citizens and residents, and companies are eligible to apply for this service.
Required documents

For individuals

  1. Original Emirates ID to update the information in case of an expired ID
  2. Plate numbers
  3. Report from the police website if 1 or both plates are lost and if the plate number of the motorcycle is lost
  4. Electronic insurance of the vehicle
  5. Vehicle technical inspection if needed.

For companies

  1. Official letter in Arabic from the company
  2. Copy of the trade license
  3. Endorsement of Signature and Authorization letter
  4. Plate numbers to hand over
  5. Report from the police if 1 or both plates are lost and if the plate number of the motorcycle is lost
  6. Electronic insurance of the vehicle
  7. Vehicle technical inspection if needed.
Service fees
  • 350 AED Light vehicle private/public
  • 400 AED vehicle between 3 and 12 tonnes
  • 650 AED public vehicle between 3 and 12 tonnes
  • 800 AED vehicle exceeding 12 tonnes
  • 1000 AED public vehicle exceeding 12 tonnes
  • 500 AED light mechanical equipment
  • 700 AED public light mechanical equipment
  • 800 AED heavy mechanical equipment
  • 1000 AED public heavy mechanical equipment
  • 120 AED trailer and semi-trailer
  • 300 AED bus with a number of passengers between 14 and 26
  • 600 AED bus with a number of passengers exceeding 26
  • 200 AED motorcycle
  • +20 AED Knowledge and Innovation fees.

Note: Service fees vary according to the size of the plate: 35 AED for the short plate and 50 AED for the long plate, and 200 AED for Dubai branded plates.
Process time
  • Website: 3 working days
  • Service centres and service providers: 5 minutes.
Process

Through website

  • The customer logs in using the username and password
  • The customer enters the vehicle’s details
  • The customer is required to settle the service fees by credit card
  • The customer receives the vehicle ownership certificate, the 2 new plates and the expiry sticker from the Customer Happiness Centre in Al Barsha or Deira and hands over the old plates.

Through service centres or service providers

  • The customer submits the required documents
  • The customer is required to settle the fees in person
  • The customer hands over the old plates
  • The customer receives the vehicle ownership certificate, the new plates and the expiry sticker.

Through call centre

  • The customer contacts the call centre on the following number: 8009090
  • The customer requests the renewal of the ownership certificate and the change of the plates
  • The customer is required to pay the fees by credit card
  • The customer receives the vehicle ownership certificate, the 2 new plates and the expiry sticker from the Customer Happiness Centre in Al Barsha or Deira and hands over the old plates.
Average waiting time
  • Website: instantly
  • Service centres: 10 minutes.
Validity

1 year.
What you will get
  • Vehicle ownership certificate
  • Plate numbers
  • Expiry sticker.
Terms and conditions
  • The customer or the legal representative must be present in person
  • The remaining validity of the vehicle's insurance must not be less than 6 months
  • In the event of a delay in renewing the license of a vehicle, the customer is required to pay a fine for each month as follows:
    • 25 AED light vehicles
    • 12 AED motorcycle
    • 50 AED heavy vehicles and buses
  • Re-registration terms apply in case of expired vehicle ownership.
FAQs
  • Question 1: When was the ownership e-card implemented for individuals?

Answer 1: Phase 1 on January 1, 2018: Government, rental and taxi vehicles.

Phase 2 on May 1, 2018: diplomatic and corporate vehicles.

Phase 3 on September 1, 2018: Individuals vehicles.

  • Question 2: What is ownership e-card and what details it includes?

Answer 2: The ownership e-card is an electronic document called (Vehicle License) sent to the customer via email. It includes all the ownership details including the expiry date, mortgage and insurance. This e-card is issued by the Road and Transport Authority and the customer has to print it or save it on their phone to show it to concerned authorities when needed.

  • Question 3: How can customers print the ownership e-card or any other document in case they didn’t receive an email or they wanted to verify the vehicle details, renewal date and insurance details?

Answer 3: The ownership e-card may be printed as follows:

    • Login to rta.ae.
    • Select Licensing services.
    • Scroll down the Certificate Verification service and press "Click Here".
    • Select service type "Vehicle License" then enter the vehicle details to show the print order.
  • Question 4: What details are featured on the vehicle license?

Answer 4: The vehicle license features all the details related to the vehicle including the expiry date, the mortgage and the insurance details. It is sent via email to the customer in a printable format.

  • Question 5: What happens when police patrols or officers request the ownership card?

Answer 5: The customer shows the ownership e-card featured in RTA applications and saved on his phone, or shows the printed copy of the e-card.

  • Question 6: How does the customer show the e-card to the licensing department?

Answer 6: The customer shows the ownership e-card featured in RTA applications and saved on his phone, or shows the printed copy of the e-card.

  • Question 7: How can the customer access the insurance details?

Answer 7: The insurance details are featured on the ownership e-card accessible through RTA mobile application, or on the printed copy of the vehicle license.

  • Question 8: How can the customer access the mortgage details?

Answer 8: Mortgage details are features on all the documents.

  • Question 9: What happens when the ownership details are amended?

Answer 9: In case any of the vehicle details get amended such as changing the plate number or the color:

- Details are updated on the ownership e-card and the vehicle’s license.

  • Question 10: In case the customer doesn’t have RTA application, can the vehicle license be printed through the customer service centre?

Answer 10: There is no need for the customer service representative to print the vehicle license. The customer may print it through the link sent via email.

  • Question 11: Is the customer obliged to replace the vehicle license once the electronic ownership phase implemented?

Answer 11: The ownership certificate is replaced only upon its renewal, or in case of replacement of lost/damaged license or change in ownership document such as change of color or plate number or adding or redeeming a mortgage.

  • Question 12: In case the customer’s phone number was registered wrongly, how can the link be resent to him?

Answer 12: The customers shall update their personal details though RTA Call Centre: 8009090. Also he can print the ownership e-card as follows:

    • Login to rta.ae.
    • Select Licensing services
    • Scroll down the Certificate Verification service and press "Click Here"
    • Select service type "Vehicle License" then enter the vehicle details to show the print order.
  • Question 13: How can customers check the expiry date of their vehicle license?

Answer 13: The vehicle’s expiry date can be checked in several ways:

    • Through the details featured on the vehicle’s license
    • Through the short messages sent to the customers’ mobile numbers.
  • Question 14: What is required when crossing the borders?

Answer 14:

For UAE and GCC countries:

  • Vehicle license.

If the costumer is not from GCC countries:

  • Vehicle license
  • Tourist certificate
  • Trip ticket.

For other countries:

  • Vehicle license
  • tourist certificate
  • trip ticket.

Home/ RTA Services / Service Details

Connect with us

Communicate via following channels.

Chat with Mahboub

Chat and apply for services with Mahboub

Email us

Send your questions or feedback via email.

MBR majlis

A platform that allows everyone to participate in building the future of Dubai.

Feedback and ideas

If you have any ideas, complaints or questions, please let us know!

About RTA
Public Transport
Drivers & car owners
Business & corporate
The Official Portal of UAE Government Smart Dubai | Smart citi initiatives The dubai pulse

Copyright © 2020 Roads and Transport Authority, all rights reserved.

This site is maintained by the Roads and Transport Authority.

The site is best viewed using IE10 and above, Mozilla Firefox, Safari and Chrome.
Page last modified:

Locate us FAQ 8009090 Chat with Mahboub Email us Notification Close
×
Search

Search result not found

View all FAQs

Listening ...

You are being redirected to an external website

Please wait a moment ...

Content loading ...

Please wait for a moment