Service Details

Roads & Transport Authority - Service Details


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Home/ RTA Services / Service Details

Retrieving Insurance Fees

This service enables you to retrieve the deposit insurance fees.


Reference to the UAE Cabinet Decision (30) of 2017 on traffic and traffic safety services, the fees of driving licenses and vehicles are changed. For more information please visit or contact RTA call centre on the following number: 8009090.


Individual customers, citizens and residents, and companies that have private vehicles are eligible to apply for this service.

Required documents

  1. Receipt used to deposit the fees when participating in the auction


Form to hand over insurance fees.

Service fees

  • This service is free.


This service has no validity.

Average processing time

  • Service centres: 10 minutes.

Ways to apply


Through service centre:

  • The customer presents the required documents at the centre
  • The customer receives the insurance receipt after the auction.

Terms and conditions

  • The customer or the legal representative must be present in person
  • If the deposit is a cheque, the customer must check with the Customer Happiness Centre in Umm Ramool the following day after the auction or during a maximum period of 6 months or else the cheque will be destroyed.


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