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Applying For Participating In An Open License Plate Auction

This service enables you to apply for participating in an open plate auction (hall auction) and an online plate auction.

Eligibility

Individual customers, citizens and residents, and companies are eligible to apply for this service.

Required documents

For online auction:

  1. Security cheque worth 5,000 AED
  2. Valid traffic file

For open auction (hall Auction):

  1. Security cheque worth 25,000 AED
  2. Valid traffic file

Output

Participation in an open or an online plate auction.

Service fees

Online auction:

  • 100 AED participation fee
  • 5,000 AED security cheque
  • +10 AED innovation fee
  • +10 AED knowledge fee.

Open auction (hall auction):

  • 100 AED participation fee
  • 25,000 AED security cheque
  • +10 AED innovation fee
  • +10 AED knowledge fee.

Auction packages (for authorised plate dealers):

  • 100 AED participation fee
  • +10 AED innovation fee
  • +10 AED knowledge fee

Note: The participation fee is non-refundable.

Validity

This service has no validity.

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Average processing time

  • Website: instantly
  • Service centres: 10 minutes.

Ways to apply

Process

Through website (for open and electronic auctions):

  • The customer logs in to the website (if the customer does not have an account, the customer logs in using the traffic file details)
  • The customer clicks on 'licensing'
  • The customer proceeds to 'my plates' on the page that shows the information of the vehicle registered in the traffic file
  • The customer clicks to participate in the auction
  • The customer agrees on the terms and conditions after reading them
  • The customer is required to settle the insurance and participation fees
  • Once the auction starts, the customer can bid on numbers of his choice
  • The customer receives the plates at the end of the auction.
    • If the customer does not receive the plates at the end of the auction, an amount of 500 AED will be taken from the security fees
    • The customer receives the plates after 5 working days in case of settling the fees online.

Note: This service is available for open and online auctions.

Through service centres:

  • The customer submits the required documents
  • The customer is required to deposit the security and the participation fees
  • The customer receives the plates from the centre.

Terms and conditions

  • The customer or the legal representative must be present in person
  • The customer can get the security cheque back from the Customer Happiness Centre in Umm Ramool if he does not take any number
  • The customer is required to settle the price of the plate by a manager cheque or by credit card if its value exceeds 50,000 AED
  • The customer who wins the bidding must refer to the service centres within 10 days after the end of the auction
  • The customer is required to settle the price of the plate by a manager cheque or by credit card along with a cash amount of 120 AED for each number if its value does not exceed 10,000 AED
  • If the customer does not pay during the specified period, the security cheque will be confiscated and the customer will be listed as an uncommitted customer and will be prohibited from participating in an auction for one year starting the date of listing him. The customer will be also prohibited from all plate services except for transferring the plate ownership to another person
  • The customer’s security cheque will be confiscated in case of violating the auction’s regulations and procedures
  • The customer cannot register a new plate under his name if he owns 6 plates that are not used.
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FAQs

  • Question 1: What is the traders auction?

Answer 1: It is the same as the open auction but is specialised for traders.

  • Question 2: Can the customer keep the security fees to use them during the next auction?

Answer 2: No, the next auction requires another security fees and this is applicable for customers who settled the fees in cash, by cheque or by credit card.

  • Question 3: What is the procedure to pay using a manager cheque?

Answer 3: If the customer wants to pay by a manager cheque, it must be addressed to the Roads and Transport Authority (RTA) with the payment date on it.

  • Question 4: Where can customers pay using a manager cheque?

Answer 4: At the following centres:

Customer Happiness Centre – Deira

Customer Happiness Centre – Umm Ramool

Customer Happiness Centre – Al Barsha.

  • Question 5: Can the customer pay the manager cheque as security fees?

Answer 5: The security fees cannot be settled by manager cheque. The customer is required to settle them in cash.

  • Question 6: What is the maximum number of plates the customer can have during an auction?

Answer 6: There is no maximum number.

  • Question 7: What is the minimum amount of money that the customer can bid to start the auction?

Answer 7: The minimum amount is 1,000 AED.

  • Question 8: When does the auction end?

Answer 8: The auction starts on Tuesday and ends on Friday. On Friday at 2 p.m., the auction closes on the first number and other numbers follow consecutively. The customer can check the remaining time on the counter of the numbers.

  • Question 9: How does the customer know that he won the number?

Answer 9: Once the auction ends, the customer will receive an SMS.

  • Question 10: Can the customer participate in the auction after it begins?

Answer 10: Yes.

  • Question 11: Can the customer settle the price of the plate and receive the ownership certificate in case of having pending fines on his traffic file?

Answer 11: Yes.

  • Question 12: Can the customer settle the security fees if the manager cheque is not issued in his name?

Answer 12: No, the manager cheque should be issued in the customer’s name and should have a payment date.

  • Question 13: What is the maximum amount of money that the customer can settle using a credit card?

Answer 13: In regular cases, the amount cannot exceed 50,000 AED. However, in case of a 3-digit plate, the maximum amount may reach 150,000 AED.

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