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Home/ RTA Services / Service Details

Apply for Direct Purchasing of an Auction Special Plate Number

This service enables you to purchase a special plate auction number during a period when there is no auction.

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Eligibility
Individual customers, citizens and residents, who have a traffic file in Dubai are eligible to apply for this service.
Required documents

For citizens

  1. Emirates ID
  2. Traffic file

For residents:

  1. Emirates ID
  2. Traffic file
  3. Valid residence visa.
Service fees
  • 120 AED service fee after receiving the approval
  • 5,000 AED security cheque from uncommitted customers to be settled over 3 consecutive payments (the customer gets the cheque back after paying the plate number fees).
Average processing time
  • Up to 10 days to receive the answer (approval of holding the auction or rejection).
Service Centres
Call Centre
  • 8009090.
Process

Through website:

  • The customer logs in using the username and password
  • The customer enters the number of the plate, its code and the credit card details
  • RTA informs the customer whether the request is approved or rejected via SMS or email
  • The customer is required to settle the fees at the centre or by credit card through the website after receiving the approval
  • The customer receives the certificate from the centre or through a courier company for a charge of 25 AED.

Through service centres:

  • The customer presents the application at the centre
  • RTA checks the application after receiving it electronically
  • RTA informs the customer whether the request is approved or rejected via SMS or email
  • The customer is required to settle the fees after receiving the approval
  • The customer receives the certificate from the centre.

Through call centre:

  • The customer contacts the call centre on the following number: 8009090
  • The customer provides the call centre with the number of the plate, its code and the credit card details
  • RTA informs the customer whether the request is approved or rejected via SMS or email
  • The customer is required to pay the fees at the centre or by credit card
  • The customer receives the certificate from the centre or through a courier company for a charge of 25 AED.
Validity

This service has no validity.

What you will get

Special plate number ownership certificate.

Terms and conditions
  • The customer cannot register the purchased number on a vehicle if the residence visa is issued in another emirate
  • If the customer loses the ownership certificate of the number and desires to register it on a vehicle, he does not have to submit the replacement certificate
  • If the customer does not have a traffic file in Dubai, he must meet one of the below conditions to open a file and proceed with the transaction:
    • The customer must have a tenancy agreement or must own a property in Dubai
    • The customer must be an investor in Dubai
    • The customer must be employed at a company that has a branch in Dubai
    • The customer must own a special number before 2007
  • The customer is required to settle the fees of the number 10 days after receiving the approval
  • If the customer does not settle the payment within the specified period, RTA confiscates the security cheque
  • If the price of the desired plate exceeds 35,000 AED, the customer does not have to submit a security cheque.
FAQs
  • Question 1: Can the customer avail from the discount on the 3-digit plates that was launched by the end of 2015?

Answer 1: The discount on the 3-digit plate number which was launched by the end of 2015 ended on 28 July 2016.

  • Question 2: Is the customer eligible to own plate numbers if she is a Syrian resident sponsored by her husband who is a citizen and if they are both from Abu Dhabi?

Answer 2: No she cannot buy or allocate plate numbers unless she has a traffic file.

  • Question 3: Can the customer purchase a special number if he has a traffic file in Dubai but the residence visa is issued in another emirate?

Answer 3: Yes, the customer can purchase a special number as long as he has a traffic file in Dubai.

  • Question 4: What are the conditions of registering a vehicle in Dubai?

Answer 4: 1 of the below conditions must be met to register a vehicle in Dubai:

  • The customer must have a tenancy agreement stamped by the official authorities and valid for at least 6 months
  • The customer must present a bill from the Dubai Electricity & Water Authority (DEWA) or a phone bill issued in Dubai
  • The customer must be an employee in Dubai or the company’s trade name where he works must be the same on the residence visa or the passport
  • The customer must be employed at a governmental or a semi-governmental agency
  • The customer must be an investor in Dubai.

Note: The service is also available on SDDI. The Emirates ID is not required for the service delivery and collection.

  • Question 5: Is it mandatory to have a username and password to allocate a plate number?

Answer 5: The customer can proceed to allocate a plate number without logging in to RTA portal.


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