- Question 1: Is the customer eligible to own plate numbers if she was a Syrian resident sponsored by her husband who is a citizen and if they are both from Abu Dhabi?
Answer 1: No, she cannot buy or allocate plate numbers unless she has a traffic file.
- Question 2: Can the customer purchase a special number if he had a traffic file in Dubai but his residence visa was issued in another emirate?
Answer 2: Yes, the customer can purchase a special number as long as he has a traffic file in Dubai.
- Question 3: What are the conditions of registering a vehicle in Dubai?
Answer 3: One of the below conditions must be met to register a vehicle in Dubai:
- The customer must have a tenancy agreement stamped by the official authorities and valid for at least 6 months.
- The customer must present a bill from the Dubai Electricity & Water Authority (DEWA) or a phone bill issued in Dubai.
- The customer must be an employee in Dubai and his company’s trade name is the same as the one on his residence visa or passport.
- The customer must be employed at a governmental or a semi-governmental agency.
- The customer must be an investor in Dubai.
Note: The service is also available on SDDI. The Emirates ID is not required for the service delivery and collection.
- Question 4: Is it mandatory to log in to the website to apply for a special plate number?
Answer 4: Yes, the customer must log in using his username and password.