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Apply for Replacing a Lost/Damaged Plate Number

This service enables you to replace a lost or damaged vehicle plate.

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Eligibility
Citizens, residents, GCC nationals, companies, diplomatic bodies, and governmental entities that own private vehicles are eligible to apply for this service.
Required documents

Citizens, GCC nationals, and residents

  1. Original Emirates ID
  2. Report from the police if the plates were lost.

Commercial companies

  1. Original Emirates ID
  2. Report from the police if the plates were lost.
  3. Letter from the company

Companies (Free Zone)

  1. Original Emirates ID
  2. Report on the loss of the customs certificate
  3. Letter from the company
  4. A letter from the free zone authority for the areas Jafza, Dubai Media City and Dubai Airport.

Local and federal governmental and semi-governmental entities

  1. Original Emirates ID
  2. Report on the loss of the customs certificate
  3. Letter from the governmental entity

Diplomatic bodies

  1. Original Emirates ID
  2. Report on the loss of the customs certificate
  3. Letter from the Ministry of Foreign Affairs
Service fees
  • Short plate: 35 AED
  • Long plate: 50 AED
  • Short classical plate: 150 AED
  • Long classical plate: 150 AED
  • Luxury plate: 500 AED
  • Motorcycle short plate: 25 AED
  • Vehicle registration card: 50 AED
  • Expo branded plate: 100 AED provided that the second plate is identical to the initial one.
  • Dubai branded plate: 200 AED
  • +20 AED Knowledge and Innovation fees (in case the service fee is more than 50 AED)

Note: When losing licence plates, the customer should replace them with the new plate designs and pay again the Knowledge and Innovation fees.

Process time
  • Website: instantly
  • Customer Happiness Centres or Vehicle Registration and Inspection Centres: 10 minutes.
Process

Through Website

  1. The customer logs in using his username and password or through UAE Pass.
  2. The customer selects the vehicle.
  3. The customer selects Replace Lost or Damaged Plate from Vehicle Licensing Services.
  4. The customer settles the required fees by credit card.
  5. The customer receives the plates from the centre.

Through Customer Happiness Centres or Vehicle Registration and Inspection Centres

  1. The customer heads to the front desk employee.
  2. The employee sends a link to the customer.
  3. The customer uploads the required documents through the link.
  4. The customer receives the transaction code.
  5. The customer submits the transaction code to the front desk employee to complete the service process, check and electronically sign the application.
  6. The customer settles the required fees.
  7. The customer receives the plates.
Average waiting time
  • Website: instantly.
  • Customer Happiness Centres or Vehicle Registration and Inspection Centres: 10 minutes.
Validity

This service has no validity.

What you will get
  • New plates.
Terms and conditions
FAQs
  • Question 1: If the customer loses the plates in one of GCC countries, what is the procedure to replace them?

Answer 1:

    • In case of losing 1 plate, the customer can drive back to the UAE and must present a police report.
    • In case of losing 2 plates, RTA forbids the customer from driving the vehicle back to the UAE and he must present a police report.

Note: If the police report is issued from outside the country, it must be certified. However, if it's from within the country, RTA is not the relevant authority to oblige the customer to certify the report. The matter is referred to Dubai Police.

  • Question 2: If the customer wanted to replace a lost/damaged plate, does he have to submit the second plate to the centre?

Answer 2: If the plate was damaged, the customer must submit it to the centre and replace it with a new one. If the plate was lost, the customer must submit a letter from the Police. If only one plate was lost and the other one was available but old, the customer must submit the old one to the centre to issue 2 new plates.

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