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This service enables you to apply for replacing a lost or damaged vehicle ownership certificate of a vehicle registered in Dubai.
Emarat Petroleum - Al Shamil
Al Mumayaz Vehicle Testing
Wasel Vehicle Testing
Through website or mobile application
Through service centres or service providers
Through call centre
Depends on the remaining validity period of the original certificate.
Answer 1: Phase 1 on January 1, 2018: Government, rental and taxi vehicles.
Phase 2 on May 1, 2018: diplomatic and corporate vehicles.
Phase 3 on September 1, 2018: Individuals vehicles.
Answer 2: The ownership e-card is an electronic document called "Vehicle License" sent to the customer via email. It includes all the ownership details including the expiry date, mortgage and insurance. This e-card is issued by the Road and Transport Authority and the customer has to print it or save it on their phone to show it to concerned authorities when needed.
Answer 3: The ownership e-card may be printed as follows:
Answer 4: The vehicle license features all the details related to the vehicle including the expiry date, the mortgage and the insurance details. It is sent via email to the customer in a printable format.
Answer 5: The customer shows the ownership e-card featured in RTA applications and saved on his phone, or shows the printed copy of the e-card.
Answer 6: The customer shows the ownership e-card featured in RTA applications and saved on his phone, or shows the printed copy of the e-card.
Answer 7: The insurance details are featured on the ownership e-card accessible through RTA mobile application, or on the printed copy of the vehicle license.
Answer 8: Mortgage details are features on all the documents.
Answer 9: In case any of the vehicle details get amended such as changing the plate number or the color:
-Details are updated on the ownership e-card and the vehicle’s license.
Answer 10: A new copy is issued against the due fee.
Answer 11: There is no need for the customer service representative to print the vehicle license. The customer may print it through the link sent via email.
Answer 12: The ownership certificate is replaced only upon its renewal, or in case of replacement of lost/damaged license or change in ownership document such as change of color or plate number or adding or redeeming a mortgage.
Answer 13: The customers shall update their personal details though RTA Call Centre: 8009090. Also he can print the ownership e-card as follows:
Answer 14: The vehicle’s expiry date can be checked in several ways:
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