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Apply for a New Driving Licence Based on Exchanging Licences

This service enables you to apply for issuing a new driving licence in Dubai based on exchanging licences, and according to the list of authorised states for the replacement of the driving licence.

Eligibility
Citizens and residents are eligible to apply for this service.
Required documents
  1. Original driving licence of the exception countries + copy
  2. Electronic eye test
  3. Original valid Emirates ID
  4. Legalised translation of the licence if it was not in English or Arabic

For residents with a visa issued in another emirate (The company has a branch in Dubai and the customer works there)

  1. Original valid Emirates ID
  2. Electronic eye test
  3. Trade licence copy of both branches (Dubai and other Emirates)
  4. Letter from the company certifying that the customer works in Dubai

For exchanging Singapore driving licence

  1. Knowledge Test is mandatory to convert the driving licence in Deira Licensing Department for the duration of 45 minutes. This service is available from Sunday to Thursday between 8 a.m. and 5:00 p.m.

Customers with diplomatic passport

  1. Diplomatic passport + copy
  2. Original driving licence + copy
  3. Electronic eye test
  4. Letter from the Ministry of Foreign Affaires valid for at least 6 months from the date of submission
  5. Diplomatic Cards for Embassies, Consulates and International Organisations as an official document instead of the Emirates ID.

Customers having a licence from exception countries but their nationality is not from the listed countries

  1. Knowledge test
  2. Driving test
  3. Yard test.
Service fees
  • 200 AED for opening a file
  • 600 AED for issuing a licence
  • 50 AED for handbook manual
  • +20 AED Knowledge and Innovation fees.
Process time
  • 1 visit.
Customer Happiness Centres
Vehicle Registration and Inspection Centres
Process

Through Customer Happiness Centres or Vehicle Registration and Inspection Centres

  • The customer presents the required documents at the service centre
  • The driving licence authenticity is verified
  • A traffic file is opened if the customer is applying for the first time
  • The customer settles the fees at the centre
  • An electronic copy of the receipt is sent to the e-mail registered in the system, and a text message is sent to the registered phone number with a link to download a copy of the transaction receipt
  • Once issued and printed, the customer receives the licence.
Average waiting time
  • 1 visit.
Validity
  • 1 year for customers below the age of 21
  • 2 years for customers above the age of 21.
What you will get

UAE driving licence.

Terms and conditions
  • Customer happiness centers where eye test is available: Customer Happiness Centre - Umm Ramool, Customer Happiness Centre - Al Manarah, Customer Happiness Centre - Al Twar, Customer Happiness Centre - Deira, Customer Happiness Centre - Al Barsha, Customer Happiness Centre - Al Kifaf
  • The customer or his legal representative must be personally present.
  • Driving licences cannot be replaced for holders of dual passports if they were residents of an unauthorised country and it shows on one of their passports.
  • Driving licences issued from GCC for GCC citizens must be valid upon their replacement. Original licences are withdrawn from their holders
  • Driving licences issued from the below countries cannot be replaced:
    • Puerto Rico (USA)
    • North Mariana (USA)
    • Guam island (USA)
    • Liechtenstein island (Switzerland)
    • Monaco island (France)
    • Jersey island (Britain).
  • Exception countries:

GCC Countries





Licence origin

Nationality

Licence requires translation (yes/no)

The foreign licence must be withdrawn (yes/no)

Replaceable categories

Saudi Arabia

All exception countries

No

Yes, from all GCC nationalities only

All categories

Kuwait

All exception countries

No

Yes, from all GCC nationalities only

All categories

Bahrain

All exception countries

No

Yes, from all GCC nationalities only

All categories

Oman

All exception countries

No

Yes, from all GCC nationalities only

All categories

Qatar

All exception countries

No

Yes, from all GCC nationalities only

All categories

European countries





Licence origin

Nationality

Licence requires translation (yes/no)

The foreign licence must be withdrawn (yes/no)

Replaceable categories

Lithuania

Nationals only

Yes

Yes

Motorcycle and light vehicle

Portugal

Nationals only

Yes

No

Motorcycle and light vehicle

Hungary

Nationals only

Yes

Yes

Motorcycle and light vehicle

Bulgaria

Nationals only

Yes

Yes

Motorcycle and light vehicle

Latvia

Nationals only

Yes

Yes

Motorcycle and light vehicle

Serbia

Nationals only

Yes

Yes

Motorcycle and light vehicle

Luxembourg

Nationals only

Yes

Yes

Light vehicle

Iceland

Nationals only

Yes

Yes

Motorcycle and light vehicle

Estonia

Nationals only

Yes

Yes

Motorcycle and light vehicle

Cyprus

Nationals only

Yes

Yes

Motorcycle and light vehicle

Slovakia

Nationals only

Yes

Yes

Light vehicle

Slovenia

Nationals only

Yes

Yes

Light vehicle

Malta

Nationals only

Yes

Yes

Light vehicle

Albania

Nationals only

No

Yes

Motorcycle and light vehicle

Romania

All exception countries

No

No

All categories

Germany

All exception countries

No

No

All categories

Italy

All exception countries

No

No

All categories

Switzerland

All exception countries

No

No

All categories

Poland

All exception countries

No

No

All categories

Finland

All exception countries

No

No

All categories

Spain

All exception countries

No

No

All categories

Holland

All exception countries

No

No

All categories

Greece

Nationals only

Yes / Embassy

Yes

Light vehicle

Sweden

All exception countries

No

No

All categories

Belgium

All exception countries

No

No

All categories

Ireland

All exception countries

No

No

All categories

Turkey

All exception countries

No

No

All categories

Denmark

All exception countries

No

No

All categories

Austria

All exception countries

No

No

All categories

France

All exception countries

No

No

All categories

Britain

All exception countries

No

No

All categories

Norway

All exception countries

No

No

All categories

The Republic of Montenegro

Nationals only

Yes

No

Light vehicle

Ukraine

Nationals only

Yes

Yes

Motorcycle and light vehicle

Northern American countries





Licence origin

Nationality

Licence requires translation (yes/no)

The foreign licence must be withdrawn (yes/no)

Replaceable categories

United States of America

All exception countries

No

No

All categories

Canada

All exception countries

No

No

All categories

East Asian countries





Licence origin

Nationality

Licence requires translation (yes/no)

The foreign licence must be withdrawn (yes/no)

Replaceable categories

Japan

All exception countries

Yes

No

All categories

South Korea

All exception countries

Yes

No

All categories

Hong Kong

All exception countries

Yes

No

All categories

People's Republic of China

Nationals only

Yes

No

Light vehicle

Australia

All exception countries

No

No

All categories

New Zealand

All exception countries

No

No

All categories

Singapore

Nationals only

No

No

Motorcycle and light vehicle

After passing the knowledge test (signs test)

African countries





Licence origin

Nationality

Licence requires translation (yes/no)

The foreign licence must be withdrawn (yes/no)

Replaceable categories

South Africa

All exception countries

No

No

All categories

FAQs
  • Question 1: Can the customer exchange the driving licence issued in one of the exception countries in Dubai, if he has a visa from other emirates and a tenancy agreement in Dubai?

Answer 1: The customer can exchange his driving licence even if his visa is from other emirates . The company must have a branch in Dubai and the customer must work for it.

  • Question 2: If the customer is from GCC countries and has a driving licence, does he need to exchange it or can he use it to drive in Dubai?

Answer 2: A GCC national is allowed to drive with his own driving licence as long as he is on a visit trip but if he is working and living in the UAE, then he must exchange the driving licence.

  • Question 3: If the customer is on a visit visa with a driving licence from GCC countries, but his nationality is not from GCC countries nor from the exception countries, can he drive in Dubai or does he need an international licence? What are the vehicles that he can drive using his GCC licence?

Answer 3: The customer can drive light vehicles and motorcycles if he has a driving licence from the exception or GCC countries if he is on a visit visa.

  • Question 4: The customer is a USA national with an investment visa, and a US driving licence, and he comes in and out of the country. Does he have to exchange his driving licence in Dubai or he can use his US licence in Dubai?

Answer 4: No, the customer is not allowed to drive with the US driving licence.

  • Question 5: The customer has a mission visa, service visa or multiple visa, can he drive in the UAE using a driving licence issued in a country which is from the exception countries list? What is the procedure?

Answer 5: No, he cannot if he doesn't have a valid residence visa.

  • Question 6: What is the procedure if the customer has dual passport and he wants to convert his driving licence to a Dubai driving licence but the visa is stamped on the passport which is not from the exception countries?

Answer 6: The customer cannot replace it, and he should refer to the driving institutes to open a training file.

  • Question 7: The customer has a UK driving licence (exception countries) and he is on a visit visa, can he drive a vehicle registered under KSA plate number in the UAE?

Answer 7: The customer cannot drive even if he is holding a UK driving licence and a UK passport. He can only drive it in the UAE in case he crosses the border while driving it.

  • Question 8: What is the procedure if the customer has a driving licence from Dubai and he has exchanged it for a GCC licence? If the customer wants to come back to Dubai on a residence visa, how can he get the Dubai licence back?

Answer 8: For any nationality, if the original driving licence was issued in Dubai, the customer can have it back by presenting his valid Emirates ID.

  • Question 9: Can the customer convert a licence from New Mexico that is an American state?

Answer 9: Yes since it's an American state.

  • Question 10: Can the customer convert a licence from Puerto Rico?

Answer 10: No.

  • Question 11: Can the customer exchange G1 and G2 Canadian licences?

Answer 11: No.

  • Question 12: Can the customer exchange the driving licence issued from the exempted countries if he holds a residence from other emirates with personal sponsorship?

Answer 12: The licence can be exchanged from the emirate where the residence was issued.


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