- Question 1: Can the customer exchange the driving licence issued in one of the exception countries in Dubai, if he has a visa from other emirates and a tenancy agreement in Dubai?
Answer 1: The customer can exchange his driving licence even if his visa is from other emirates . The company must have a branch in Dubai and the customer must work for it.
- Question 2: If the customer is from GCC countries and has a driving licence, does he need to exchange it or can he use it to drive in Dubai?
Answer 2: A GCC national is allowed to drive with his own driving licence as long as he is on a visit trip but if he is working and living in the UAE, then he must exchange the driving licence.
- Question 3: If the customer is on a visit visa with a driving licence from GCC countries, but his nationality is not from GCC countries nor from the exception countries, can he drive in Dubai or does he need an international licence? What are the vehicles that he can drive using his GCC licence?
Answer 3: The customer can drive light vehicles and motorcycles if he has a driving licence from the exception or GCC countries if he is on a visit visa.
- Question 4: The customer is a USA national with an investment visa, and a US driving licence, and he comes in and out of the country. Does he have to exchange his driving licence in Dubai or he can use his US licence in Dubai?
Answer 4: No, the customer is not allowed to drive with the US driving licence.
- Question 5: The customer has a mission visa, service visa or multiple visa, can he drive in the UAE using a driving licence issued in a country which is from the exception countries list? What is the procedure?
Answer 5: No, he cannot if he doesn't have a valid residence visa.
- Question 6: What is the procedure if the customer has dual passport and he wants to convert his driving licence to a Dubai driving licence but the visa is stamped on the passport which is not from the exception countries?
Answer 6: The customer cannot replace it, and he should refer to the driving institutes to open a training file.
- Question 7: The customer has a UK driving licence (exception countries) and he is on a visit visa, can he drive a vehicle registered under KSA plate number in the UAE?
Answer 7: The customer cannot drive even if he is holding a UK driving licence and a UK passport. He can only drive it in the UAE in case he crosses the border while driving it.
- Question 8: What is the procedure if the customer has a driving licence from Dubai and he has exchanged it for a GCC licence? If the customer wants to come back to Dubai on a residence visa, how can he get the Dubai licence back?
Answer 8: For any nationality, if the original driving licence was issued in Dubai, the customer can have it back by presenting his valid Emirates ID.
- Question 9: Can the customer convert a licence from New Mexico that is an American state?
Answer 9: Yes since it's an American state.
- Question 10: Can the customer convert a licence from Puerto Rico?
Answer 10: No.
- Question 11: Can the customer exchange G1 and G2 Canadian licences?
Answer 11: No.
- Question 12: Can the customer exchange the driving licence issued from the exempted countries if he holds a residence from other emirates with personal sponsorship?
Answer 12: The licence can be exchanged from the emirate where the residence was issued.
