- Question 1: Can the customer exchange the driving licence issued in one of the exception countries in Dubai, if he has a residence visa from another emirate and a tenancy agreement in Dubai?
Answer 1: The customer can exchange his driving licence even if his residence visa is from another emirate, provided that his company has a branch in Dubai and he works there.
- Question 2: If the customer is from GCC countries and has a GCC driving licence, does he need to exchange it or he can use it to drive in Dubai?
Answer 2: A GCC national is allowed to drive with his own driving licence as long as he is on a visit trip but if he is working and living in the UAE, then he must exchange the driving licence.
- Question 3: If the customer is on a visit visa with a GCC driving licence, but his nationality is not from GCC countries nor from the exception countries, can he drive in Dubai or he needs an international licence? What are the vehicles that he can drive using his GCC licence?
Answer 3: The customer can drive light vehicles and motorcycles if he has a driving licence from the exception or GCC countries only if he is on a visit visa.
- Question 4: If the customer is a USA national with an investment visa, and a US driving licence, and he often comes in and out of the UAE, does he have to exchange his driving licence in Dubai or he can use his US licence in Dubai?
Answer 4: No, the customer is not allowed to drive with the US driving licence.
- Question 5: If the customer has a mission visa, service visa or multiple visa, can he drive in the UAE using a driving licence issued in a country which is from the exception countries list? What is the procedure?
Answer 5: No, he cannot if he doesn't have a valid residence visa.
- Question 6: What is the procedure if the customer has 2 passports and he wants to exchange his driving licence but the visa is stamped on the passport that is not from the exception countries?
Answer 6: The customer cannot replace it, and he should refer to the Driving Institutes to open a training file.
- Question 7: If the customer has a UK driving licence and he is on a visit visa, can he drive a vehicle registered under a KSA plate number in the UAE?
Answer 7: The customer cannot drive even if he is holding a UK driving licence and a UK passport. He can only drive it while crossing the borders from KSA to the UAE.
- Question 8: If the customer had a driving licence from Dubai and he exchanged it for a GCC licence, then came back to Dubai on a residence visa, how can he get the Dubai licence back?
Answer 8: For any nationality, if the original driving licence was issued in Dubai, the customer can have it back by presenting his valid Emirates ID.
- Question 9: Can the customer exchange a licence from New Mexico, USA?
Answer 9: Yes since it's an American state.
- Question 10: Can the customer exchange a licence from Puerto Rico?
Answer 10: No.
- Question 11: Can the customer exchange G1 and G2 Canadian licences?
Answer 11: No.
- Question 12: Can the customer exchange the driving licence issued from the exempted countries if he holds a residence from other emirates with personal sponsorship?
Answer 12: Yes, the licence can be exchanged from the emirate where the residence was issued.
- Question 13: Are heavy truck and heavy equipment driving licences exchangeable?
Answer 13: Heavy truck and heavy equipment driving licences are exchangeable if the customer was from one of the countries that can exchange all categories. Please refer to the table featured in the terms and conditions.
