Transport Using Buses Inside the Emirate
Commute effortlessly and safely across Dubai, through our extensive fleet of well-equipped buses, operating within a vast network of internal routes connecting metro stations and urban areas in the emirate.
Output
Transport using buses inside the emirate
Ways to Apply
Ticket Vending Machines
- Ticket Vending Machines
- Ticket Office Machines
Channels
- Ticket Vending Machines at bus stops
Steps
- Buy the bus ticket or nol card if you don't have one.
- Check the scheduled bus trips on RTA website or S'hail App or send an SMS including “D” or "Depart"
bus stop number to 5223. - Arrive to the station before the trip time.
- Follow the signages in the bus station to board the bus, or wait in the waiting area and view the bus schedule notifications on the screens.
- Tap the ticket or nol card (physical or virtual) on the machine upon boarding the bus.
Service Time
Instantly
Channels
- Ticket Vending Offices at bus stations
Steps
- Buy the bus ticket or nol card if you don't have one.
- Check the scheduled bus trips on RTA website or S'hail App or send an SMS including “D” or "Depart"
bus stop number to 5223. - Arrive to the station before the trip time.
- Follow the signages in the bus station to board the bus, or wait in the waiting area and view the bus schedule notifications on the screens.
- Tap the ticket or nol card (physical or virtual) on the machine upon boarding the bus.
Service Time
Instantly
Important to Know
You Should Know
- You must have a minimum balance of AED 7.5 in your nol card.
- Abide by Dubai Bus general rules and regulations to avoid fines.
- The average waiting time varies according to bus lines and week days.
- Unaccompanied minor policy:
- Below 8: not recommended to use public transport unless accompanied by adults.
- Between 8-11: the permit must be issued by one of the parents to allow the child to travel alone.
- 12 and above: allowed to use public transport without being accompanied by adults.
You Should Do
- Plan your trip through the Plan a Journey page on RTA website, or S’hail App .
Eligible Categories
Citizens, residents, and visitors
Service Requirements
- nol card or bus ticket
Fees
- Fees vary according to the fare zones in Dubai
Payment Methods
- nol card
- Cash
- Credit card
Terms and Conditions
None
FAQs
- Q : What should I do if I lose my belongings in the bus or find someone else's belongings?
- A: For more information about your lost items, contact the Transportation Security Police Call Centre on 908. If you find missing items, hand them over to the driver or the customer service office of the bus station, which in turn delivers them to the Transportation Security findings office at the Rashidiya bus station.
Updated on: 04-December-2025