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Home/ RTA Services / Service Details
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Dubai Bus on Demand

This service enables you to travel in a smart, efficient and affordable way within Dubai’s major zones where this service is provided. Currently the service is operated in the following 3 zones: Al Barsha (1, 2 & 3), Al Nahda, and Dubai Silicon Oasis & Academic City (as one zone).You can book the service individually or as a group, and travel within the same zone from where you started the journey.

Eligibility
Tourists and residents are eligible to use this service.
Required documents
  1. Valid credit card or nol card.
Service fees
  • 5 AED per trip/passenger
  • 4 AED for every additional passenger in the same booking.
Process time
  • Instantly.
RTA Partner Apps
Process
  1. The customer downloads the smart application.
  2. The customer registers for the service.
  3. The customer activates the application after confirming the provided data and payment details.
  4. The app specifies the location of the bus, seat availability, time required for arrival of the bus, and the estimated travel time to the desired destination within the zone of operation.
  5. The customer books the service using the smart app and pays for the trip either by credit card or nol card using the POS machines installed inside the bus.
  6. On arrival of the bus, the customer boards and travels to his chosen destination.
Average waiting time
  • Instantly.
Validity

N/A.

What you will get

Travel within the zones covered by this service.

Terms and conditions
  • The customer shall abide by the terms and conditions of the smart application while registering for the service.
  • The service area of each zone is provided in the smart app.
  • Passengers can travel only within the same zone from where the trip originated.
  • Separate bookings are required for each trip within a certain zone.
  • For more information the customer must check https://thebusondemand.com/, or download Dubai Bus on Demand App from Google Play or App Store.
FAQs
  • Question 1: Which franchise company is in charge of this service?

Answer 1: The service provider is United Trans with Via Transportation as technology partner.


Home/ RTA Services / Service Details

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