Roads & Transport Authority - Service Details

• RTA Website

• Customer Happiness Centre - Deira

Through Website

1. The customer logs in using his username and password, or UAE Pass.
2. The customer selects the plates.
3. The customer applies for a commercial licence plate.
4. The system verifies that the plate number is insured.
5. The identity of the applicant is verified through the UAE Pass.
6. The customer settles the required fees.
7. The customer heads to the Customer Happiness Centre to receive the vehicle ownership and the plates.

Through Customer Happiness Centres

1. The customer heads to the front desk employee.
2. The employee sends a link to the customer.
3. The customer uploads the required documents through the link.
4. The customer receives the transaction code.
5. The customer submits the transaction code to the front desk employee to complete the service process, check and electronically sign the application.
6. The customer settles the required fees.
7. The customer receives the vehicle ownership and the plate.

• 10 minutes.

1 year.

• Commercial plate numbers
• Ownership card.

• In case of lost commercial plates, the customer must apply for a lost commercial plate, cancel the old plates, and issue new commercial plates by virtue of a police report.
• In case of damaged commercial plates, the customer must hand over the damaged plates to the service centre to issue new plates.
• RTA allocates commercial plates for major dealerships that are known in Dubai and also for accredited showrooms in the emirate, to be used for transporting vehicles.
• The Licensing Agency (LA) specifies the number of plates after studying the request.
• One person must be authorised to sign on behalf of the company.
• The company is required to settle all traffic fines before applying for this service.
• The plate numbers must be used only by the company that owns them.
• The traders who work for the company must use vehicles that have these plate numbers.
• The company must apply for a new commercial plate number in case of losing the plates.
• The plate numbers are owned by the company and not the vehicle.
• The plate must be insured by a private insurance company.
• The company must add a Salik tag on the commercial plate.
• The customer can apply for new plates in case of losing one or both plates after canceling the number through Apply for Cancelling a Commercial Licence Plate service.