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Press Releases

17 Feb 2019

Offering services for Emiratis, Senior Citizens and People of Determination via WhatsApp

an image of an Emiratis, Senior using smart mobile

Dubai’s Roads and Transport Authority (RTA) announced the launch of a range of services for Emiratis, Senior Citizens and People of Determination through WhatsApp, as part of RTA’s strategy to specially support people belonging to these categories and enhance their comfort and happiness.

The following services can be applied ‘Free of Charge’ through the WhatsApp channel. These include application for parking permit for senior citizens and people of determination, personalized nol cards for people of determination, and Emirati Parking Permit, entitling citizens free use of paid public parking areas within the surroundings of their homes, in addition to applications for wedding tents and numbering of houses.

“The launch of this WhatsApp service is in line with RTA’s first, third and seventh strategic objectives, i.e. Smart Dubai, People Happiness and Advance RTA respectively,” said Ahmed Mahboub, Executive Director of Customers Happiness, Corporate Administrative Support Services Sector, RTA.

Beneficiaries can apply for the service through the Call Center (8009090), post which the client  is prompted to submit copies of the required documents via the WhatsApp number (0564146777). When the service is processed, it will be delivered to the client through the designated delivery company. 


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