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Delivery Sector Excellence Award

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About the Award

In line with Dubai's Traffic Safety Strategy and its vision of "Zero Fatalities" to establish Dubai as a global traffic safety leader, and in response to the growing demand for delivery apps and services, the Roads and Transport Authority (RTA) has taken steps to regulate this sector. By creating a competitive environment in line with Dubai's Quality of Life Strategy 2033, RTA has launched the "The Delivery Sector Excellence Award” in collaboration with Dubai Police. This first-of-its-kind initiative in the region aims to honour delivery companies and drivers, enhance road safety, encourage adherence to traffic laws, and improve the quality of services provided by companies to customers, ensuring all stakeholders' interests are addressed.

The Award’s Categories

The Delivery Sector Excellence Award recognizes exceptional achievements in the delivery industry across three distinctive categories:

Best Delivery Rider

Best Delivery Company

Best Delivery Company via Applications and Smart Platforms

Nomination Criteria and Requirements

The nomination criteria and requirements differ according to the category. To qualify for the competition, companies must demonstrate unwavering commitment to safety, quality, health, and environmental standards while adhering to the best practices. For the individual riders, they must maintain a flawless record free of violations, along with achieving exceptional performance evaluations as an employee.

For more details regarding the eligibility criteria for each category, please refer to the information provided below:

Best Delivery Rider

  • The driver must hold a certification from the Roads and Transport Authority (RTA).
  • The driver must have at least two years of experience in the delivery services sector.

Best Delivery Company

  • The company engages in the activity of order organization and delivery services (641201).
  • All delivery drivers employed by the company must hold a professional certification.
  • The company must have a minimum of five years of experience in the delivery services sector.

Best Delivery Company via Applications and Smart Platforms

  • The percentage of drivers holding a professional certificate (working for the platform) must not be less than 95%.
  • The company must have at least three years of experience in the delivery services sector.

The Winners of the Award

Look at the top winners in the delivery sector for 2023 across various award categories.

The Winners of the Award 2023

Best Delivery Rider

100 drivers from various delivery companies

Best Delivery Company

  1. Aramex
  2. Farman Delivery Services LLC
  3. Express Vulcan Delivery

Best Delivery Company via Applications and Smart Platforms

  1. Noon Food
  2. Motoboy Delivery Services
  3. NowNow

Excel in the Delivery Industry and Apply Now!

Join us in creating an exceptional environment in the delivery sector. Become one of the nominees for The Delivery Sector Excellence Award

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