Electric Scooter
E-scooter
Dubai’s e-scooter initiative is aimed at providing residents and visitors with eco-friendly transportation options. This initiative enables the public to ride and travel through e-scooters, enhancing mobility and reducing traffic congestion in the city.
Locations
E-scooter operations are available in the following locations across Dubai:
- Sheikh Mohammed bin Rashid Boulevard
- Jumeirah Lakes Towers
- Dubai Internet City
- Al Rigga
- 2nd of December Street
- City Walk
- The Palm Jumeirah
- Al Qusais (on safe streets 30 km/h)
- Al Mankhool
- Al Karama
- Al Tawar 1
- Al Tawar 2
- Umm Suqeim 3
- Al Garhoud
- Muhaisnah 3
- Umm Hurair 1
- Al Safa 2
- Al Barsha South 2
- Al Barsha 3
- Al Quoz 4
- Al Qusais 3
These areas include dedicated cycle tracks, ensuring a safe and enjoyable riding experience.
Operators
Four operators have been approved to manage the e-scooter rentals:
- International Operators: Tier, Lime
- Local Operators: Arnab, Skurrt
Safety Measures
To ensure the safety of e-scooter users, RTA conducts continuous awareness campaigns and inspections. Additionally, several measures have been implemented to enhance traffic safety:
- Ground Markings: Red carpet markings to alert motorists about e-scooter areas.
- Traffic Signs:
- Indicate the beginning and end of safe tracks for e-scooters.
- Modified speed signs.
- Traffic and cautionary signs.
- Directional signs leading to public transport stations.
RTA also conducts maintenance of lighting units on cycling and e-scooter tracks. Such efforts will guarantee smooth movement for track users according to the highest safety standards, providing safe pathways and clear visibility during evening hours.
Accessibility
The initiative provides residents with convenient access to public utilities, including:
- Mosques
- Public parks
- Public transport stations
nol cards
The nol Card has been integrated into the electric scooter payment ecosystem in key areas, particularly near public transport stations. You can use the nol card as a payment method on all authorised electric scooter operator apps, as you can now purchase various packages, hourly, daily, or monthly, by linking your nol Card via NFC technology on your smartphones. To access this service, all you must do is download the operator’s app.
Obtain a Permit
To ride an e-scooter in the specified areas, users must obtain a permit. This ensures that all riders are aware of the rules and regulations, contributing to the overall safety and efficiency of the e-scooter initiative.
Safety rules
Main safety rules and obligations to ride an e-scooter safely
Avoid reckless driving that endangers the public 
Do not carry anything or any passenger that can cause an e-scooter imbalance 
Dismount the e-scooter while crossing pedestrian crossings 
Use the e-scooter individually, ensuring that the age is not less than 16 
Obtain the e- scooter driving permit 
Avoid riding e-scooters outside designated or shared lanes 
Refrain from using dual headsets 
Ride on designated tracks, adhere to traffic instructions & regulations, and warning signs on the tracks 
Leave a safe distance between e-scooters, bikes and pedestrians 
Wear a helmet and a reflective jacket 
Wear a bright and light colours at night
Respect everyone's space
Fold your bicycle or e-scooter in the
station and in the train
Folded bicycle and e-scooter should
be within allowed luggage size
Use the wide AFC gate
Use the lift and avoid the escalator
Folded bicycle or e-scooter should be
stored in the assigned luggage area
Technical specifications
Renting e-scooters (General instructions):
- You need to download one of the four operator's app's. (Tier, Skurtt, Arnab and Lime) to use the e-Scooter. They are available on the Apple Store and Google Play.
- Make sure your smartphone is connected to the internet in order to be able to ride an e-Scooter.
- In order to find an e-Scooter close to you, simply open any of the operator's apps. You will automatically be taken to the map screen, showing all available e-Scooters in your area. If you don't see any scooter icons displayed, zoom out the map in order to search a wider area.
- If your smartphone battery dies or you are not able to end your ride, make sure to park your e-Scooter in a designated parking zone and contact the operator's Customer Care Section as soon as possible.
Pre-ride safety checks before renting an e-scooter:
- Pump the hand brakes manually to ensure they are working properly.
- Check tires to verify they are not damaged.
- Visually inspect the body of the e-Scooter to ensure there are no cracks or other structural damage.
If the scooter is not in working condition, you should inform the operator immediately.
Emergency Contact Numbers
Locations
The below map illustrates the designated e-scooter cycle tracks as well as the cycle tracks shared with bicycles.
Legislations
Prior to riding an e-Scooter in the Emirate of Dubai, make sure that you are aware of the requirements. Learn more about the legislations and laws concerning Electric Scooters by downloading the file below.
2022 Regulating the Use of Bikes in the Emirate of Dubai
Uploaded date: 2022 Software: Acrobat Reader File Size: 1.8MB Download
Traffic signs and ground markings
This sign indicates that the road or part of it is intended for the shared use of bicycles, electric scooters, and vehicle users
Separate paths for pedestrians, electric scooters, and bicycles
This sign indicates that the the path or part of it is intended for the shared use of pedestrians and bicycle users only
This sign indicates that the path is shared between bicycle and electric scooter users 
This sign indicates that this path is intended exclusively for bicycle users 
These signs are used at the entrance of residential areas that contain shared paths for cars, bicycles, and electric scooters
A traffic sign stating that riding bicycles and e-scooters is prohibited after this point except through designated paths
This sign indicates the start of a dedicated path for bicycles
This sign indicates that the path is dedicated for bicycles
This sign indicates the end of a dedicated bicycle path
A ground mark stating the continuation of the shared path and placed at internal intersections
A red carpet road marking to alert the drivers to reduce their speed when entering soft mobility areas where riding e-scooters and bicycles is allowed.
This sign indicates to dismount the electric scooter and bicycle at pedestrian crossings
This sign indicates that riding e-scooters and bicycles is prohibited
Electric Scooter Usage Survey
Your feedback matters and plays a pivotal role in uplifting our services. Click on the link below to take part in this survey and share your valuable input. Your contribution will play a key role in enhancing urban mobility, improving the overall experience for all road users, and ensuring the safe and efficient regulation of electric scooters across the Emirate of Dubai.