Roads & Transport Authority - E-Scooter

Safety Stipulations

• Be at least sixteen (16) years old.
• Wear a protective helmet and appropriate gear and shoes.
• Park in the designated places.
• Avoid blocking the way of pedestrians and vehicles.
• Leave a safe distance between e-scooters, bikes and pedestrians.
• Not carry anything that causes e-scooter imbalance.
• Not carry any passengers.
• Adhere to traffic instructions, regulations and warning signs on the tracks.
• Refrain from using dual headsets.
• Inform competent authorities when any accidents occur, whether the accident caused or did not cause damage to others.
• Adhere to general safety conditions while riding an e-scooter.
• Wear appropriate clothes and shoes.
• Dismount the e-scooter while crossing pedestrian crossings and abide by traffic regulations and traffic laws.
• Avoid reckless driving which poses a danger to the public.
• Avoid riding e-scooters outside designated or shared lanes.
• Use the lift for the luggage and folded e-scooters.
• Keep the e-scooter folded when using Dubai Metro and Tram.
• Fold and store the e-scooter in the designated luggage area on the train or tram.
• Fold and carry the e-scooter the footbridge to avoid inconveniencing other passengers.
• Fold the e-scooter and pass through the wide gate only.

E-scooter Technical Specifications:

• The head and rear lights are working.
• The horn is fixed on the steering arm (T-bar).
• The roadworthiness of the tires.
• Brakes on the front and back tires.

General notes:

• E-scooters must be manufactured and tailored according to the climatic conditions and specifications of the UAE.
• E-scooters must comply with the specifications approved by the authorities concerned with setting e-scooter specifications and standards.
• The maximum e-scooter speed limit must be set at 20 km/h.
• The RTA reserves the right to introduce any further stipulations in future, as appropriate.

Renting e-scooters (General instructions):

• You need to download one of the four operator's app's. (Tier, Skurtt, Arnab and Lime) to use the E-scooter. They are available on the Apple Store and Google Play.
• Make sure your smartphone is connected to the internet in order to be able to ride an electric scooter.
• In order to find an electric scooter close to you, simply open any of the operator's apps. You will automatically be taken to the map screen, showing all available scooters in your area. If you don't see any scooter icons displayed, zoom out the map in order to search a wider area.
• If your smartphone battery dies or you are not able to end your ride, make sure to park your scooter in a designated parking zone and contact the operator's Customer Care Section as soon as possible.

Pre-ride safety checks before renting an e-scooter:

• Pump the hand brakes manually to ensure they are working properly.
• Check tires to verify they are not damaged.
• Visually inspect the body of the scooter to ensure there are no cracks or other structural damage.

If the scooter is not in working condition, you should inform the operator immediately.

Emergency Contact Numbers

Locations

The below map illustrates the designated e-scooter cycle tracks as well as the cycle tracks shared with bicycles.  

Legislations

Prior to riding an Electric Scooter in the Emirate of Dubai, make sure that you are aware of the requirements. Learn more about the legislations and laws concerning Electric Scooters by downloading the file below.