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Discover our latest service updates now!
Discover our latest service updates now!
How to use shared transportation services safely?
Two persons per vehicle
Wear a face mask mandatory and gloves
Use a hand santiser or wet wipes on sufaces
Sterilise the steering wheel before and after the trip
4 main guidelines for your commute
Use hand sanitizer
Wear Face mask
Maintain physical distance of 2 meters
Operating Customer Happiness centers and Service providers
Operating service providers except for: Al Shirawi, speedfit, Tasjeel international city, Tasjeel Discovery Gardens, AG CARS Vehicle Testing - Deira, Tajeel Al Tawar, Al Monkhool AutoPro and Al Satwa AutoPro.
Operating 3 Customer Happiness Centers, Deira, Umm Rammol and Al Barsha.
Thank you to the taxi heroes who contribute to securing the necessary trips across Dubai, following the highest safety standards.
Updated RTA services
Metro Operating Saturday to Thursday from 7 AM till 11 PM
Friday from 10 AM till 11 PM
Public Buses fare returns to normal from 6 AM till 10 PM
Taxi service returns to normal with the usual fare
Public parking service returns to normal during Ramadan
We praise our hidden soldiers
our heroes who are working for the comfort and safety of others.
Thank you to our safe trips heroes.
while most of you are staying safe at home
others are taking the risks for your well-being
Thank you heroes
we secure to support workers of vital sector during the national sterilization program
we have taken early precautionary measures to ensure your safety while transporting
we have your back
RTA - The beating heart of Dubai
The entire world is going through an exceptional period
For the first time since the launch of the Dubai Metro 09-09-2009
Dubai Metro will take a rest until further notice
Its doors will be temporarily closed
Until we meet again..
Stay home so everyone can be safe
Fulfilling our vision of Safe and Smooth Transport for all
Safety and epidemic prevention guidelines while using the Dubai Bus
For your safety and that of others
Safety and epidemic prevention guidelines while using public buses
Don't leave your house unless necessary
Plan your trip in advance and avoid peak times
Follow the instructions of the station supervisors
Leave space between your and others while waiting for the bus
Don't crowd around the bus entrance or try and enter when it's full
The driver will control the opening of doors for the entry and exit of passengers, use only the front and middle doors
Make sure there is a vacant chair and leave a distance between you and others
The driver won't stop if the bus is full except to drop off passengers
Wear face masks at all times
Bus "stop" button will be out of service to avoid touching surfaces
Avoid using public transport if you have symptoms of flu
Hygiene tips on public transport
Maintain personal hygiene
Wash your hands often with soap and water for a minimum of 20 seconds
If soap and water are not available, use an alcohol-based hand sanitiser
Use tissues when you cough or sneeze
If no tissue, cough or sneeze into your upper sleeve
Limit cash payments and use cards
Clean and sanitise your hands before and after touching objects and surfaces
Don't shake hands with others and don't contact them directly
Don't touch your eyes,nose, and mouth with unwashed hands
Don't come into close contact with people who look unwell
Cover your hands when clicking the pedestrian signals or use a sanitiser after clicking the button
Keep a distance between you and others on public transport
Stay seated on public buses
Don't panic and enjoy your trip
Follow the instructions and guidelines of the Health Authority for sickness and quarantine
RTA strives to make you happy. It aims to support Dubai’s transformation into a smart city and foster its strategic goals. To achieve that, RTA provides a fast and easy access to its services via smart applications designed to meet your needs.See more RTA apps
Communicate via following channels.
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