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Home/ RTA Services / Service Details
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Manage the e-Wallet Account

This service enables you to manage your e-Wallet account. The below services are under manage e-Wallet account: View Transaction History Reset PIN Update PIN Update Trade Licence Service Subscription Update Account Information.

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Apply Now
Eligibility
Individuals and companies are eligible to apply for this service.
Required documents

To update the trade licence

  1. Copy of the new updated trade licence.
Service fees
  • This service is free.
Process time
  • Instantly.
Website
Mobile Application
Process

If the customer doesn’t have an e-Wallet account

  • The customer logs in to RTA website.
  • The customer selects individuals/companies.
  • The customer creates an account for individuals/companies if he didn't have an account.
  • The customer fills in the requested data and creates the account.
  • The customer logs in to RTA website.
  • The customer clicks on the e-wallet icon.
  • The customer clicks on Create e-wallet Account.
  • The "Creates an e-wallet account" pre-filled form appears.
  • The customer confirms the information and agrees to the Terms and Conditions, then clicks "Create Account".
  • The customer receives the e-wallet number and the Pin code by e-mail.
  • The customer logs in to his RTA account.
  • The customer clicks on the e-wallet icon.
  • The customer clicks on "Link e-Wallet Account".
  • The customer fills the e-wallet account details and clicks on "Link".
  • The customer is redirected to "Manage e-Wallet Account".

To Reset PIN code

  • The customer logs in to RTA website.
  • The customer clicks on "Reset Pin" code.
  • The customer clicks on "Reset Pin" and "Confirm".

To Update PIN code

  • The customer logs in to RTA website.
  • The customer clicks on "Update Pin" code.
  • The customer enters the old Pin code.
  • The customer adds the new Pin code and clicks on "confirm".

To Update Trade license:

  • The customer logs in to the RTA account.
  • The customer clicks on Update Company Profile.
  • The customer clicks on Edit Expiration Date.
  • The customer modifies the issue and expiration date and attaches a copy of the updated commercial license.
  • The customer clicks on "Confirm"
  • The customer visits the RTA website
  • The customer clicks on Update Company Profile.
  • The customer enters the personal identification number and clicks "Send".

To Update Trade Licence

  • The customer logs in to RTA website.
  • The customer clicks on "Update Trade Licence".
  • The customer confirms the trade licence information and attaches a copy of the updated trade Licence.
  • The customer clicks on "confirm".

To Update Account Information

  • The customer logs in to RTA website.
  • The customer clicks on "Update Account Information".
  • The customer updates the required information.
  • The customer clicks on "Confirm".

To Update the Password

  • The customer logs in to RTA website.
  • The customer clicks on "Update Password".
  • The customer enters the old and new password.
  • The customer clicks on "Confirm".

View transaction history

  • The customer logs in to RTA website
  • The customer clicks on e-wallet tab
  • On the e-wallet dashboard, the customer enters the start and end date for the transaction history report and clicks on "Confirm".

Service subscription

  • The customer logs in to RTA website
  • The customer clicks on e-wallet tab
  • The customer clicks on “Service Subscription” from the left navigation panel
  • The customer chooses the service he wants to subscribe to from the list
  • The customer enters the required fields and clicks "Subscribe".

If the customer has an e-wallet account that is not registered in the e-services

  • The customer logs in to RTA website.
  • The customer clicks on the e-wallet icon.
  • The customer fills in the details of the e-wallet account and clicks on "Connect e-Wallet Account".
  • The customer clicks on "Link e-Wallet Account"
  • The customer is redirected to "Manage e-Wallet Account".
Average waiting time
  • Instantly.
Validity

Permanent.

What you will get
  • View Transaction History
  • Reset PIN
  • Update PIN
  • Update Trade Licence
  • Service Subscription
  • Update Account Information.
Terms and conditions
  • The customer must have an account on RTA website linked to his e-Wallet account.
  • To reset the e-Wallet PIN the customer should have a valid trade licence.
  • Only companies should apply through the mobile application RTA Corporate App.
FAQs
  • Question 1: How many days of transaction history is shown?

Answer 1: 30 days.


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