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Home/ RTA Services / Service Details
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Manage the e-Wallet Account

This service enables you to manage your e-Wallet account. The below services are under manage e-Wallet account: View Transaction History Reset PIN Update PIN Update Trade License Service Subscription Update Account Information.

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Apply Now
Eligibility
Individuals and companies are eligible to apply for this service.
Required documents

To update the trade license

  1. Copy of the new updated trade license.
Service fees
  • This service is free.
Process time
  • Instantly.
Website
Mobile Application
Process

If the customer doesn’t have an e-Wallet account

  • The customer logs in to RTA website.
  • The customer selects individuals/companies
  • The customer creates an account for individuals/companies if he didn't have an account.
  • The customer fills in the requested data and creates the account.
  • The customer logs in to RTA website.
  • The customer clicks on the e-Wallet icon.
  • The customer clicks on Create e-Wallet Account.
  • The "Creates an e-Wallet account" pre-filled form appears.
  • The customer confirms the information and agrees to the Terms and Conditions, then clicks "Create Account".
  • The customer receives the e-Wallet number and the Pin code by e-mail.
  • The customer logs in to his RTA account
  • The customer clicks on the e-Wallet icon
  • The customer clicks on "Link e-Wallet Account"
  • The customer fills the e-Wallet account details and clicks on "Link"
  • The customer is redirected to "Manage e-Wallet Account".

To Reset PIN code

  • The customer logs in to RTA website.
  • The customer clicks on "Reset Pin" code.
  • The customer clicks on "Reset Pin" and "Confirm".

To Update PIN code

  • The customer logs in to RTA website.
  • The customer clicks on "Update Pin" code.
  • The customer enters the old Pin code.
  • The customer adds the new Pin code and clicks on "confirm".

To Update Trade License

  • The customer logs in to RTA website.
  • The customer clicks on "Update Trade License".
  • The customer confirms the Trade License information and attach a copy of the updated Trade License.
  • The customer clicks on "confirm".

To Update Account Information

  • The customer logs in to RTA website.
  • The customer clicks on "Update Account Information".
  • The customer updates the required information.
  • The customer clicks on "confirm".

To Update the Password

  • The customer logs in to RTA website.
  • The customer clicks on "Update Password".
  • The customer enters the old and new password.
  • The customer clicks on "confirm".
Average waiting time
  • Instantly.
Validity

Permanent.

What you will get
  • View Transaction History
  • Reset PIN
  • Update PIN
  • Update Trade License
  • Service Subscription
  • Update Account Information.
Terms and conditions
  • The customer must have an account on RTA website linked to his e-Wallet account.
  • To Reset the e-Wallet PIN the customer should have a valid trade license.
FAQs
  • Question 1: How many days of transaction history is shown?

Answer 1: 30 days.


Home/ RTA Services / Service Details

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