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This service enables you to apply for issuing an insurance refund certificate for a vehicle that the customer disposes of.
Reference to the UAE Cabinet Decision (30) of 2017 on traffic and traffic safety services, the fees of driving licenses and vehicles are changed. For more information please visit https://www.rta.ae/links/lic-updates.pdf or contact RTA call centre on the following number: 8009090.
Individual customers, citizens and residents, and companies are eligible to apply for this service.
Insurance refund certificate.
Emarat Petroleum - Al Shamil
Al Mumayaz Vehicle Testing
Wasel Vehicle Testing
Through website and mobile application:
Through service centres:
In this case the seller will not be able to apply for the insurance refund certificate online, and can only apply for the certificate in the Customer Happiness Centre - Deira.
Answer 1: If the vehicle ownership was transferred to another person in Dubai, the system will view the vehicle as registered and the transaction cannot be done online or via the call center. Therefore, the customer needs to proceed to Deira Licensing and apply for this transaction.
If the vehicle ownership was transferred to another Emirate/exported/registered on a possession certificate, the transaction can be done online.
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