Roads & Transport Authority - Service Details

• RTA website

Driving institutes in Dubai

Through the website

• The customer applies for the services through RTA website using the valid Emirates ID
• The customer identity is verified by sending an OTP to the phone number registered in the system
• If the customer is a previous licence holder, he must submit a front and back copy of the licence
• The driving institute contact the customer to agree on the required training package
• The customer pays the fees at the institute to complete the process for obtaining the service and starting training
• The electronic contract is signed through RTA website
• The customer undergoes an eye test at one of the optical centres authorised by RTA
• The customer receives the digital learning permit via SMS and e-mail to start the training
• After the completion of the training requirements for each stage,, the customer books the required test date (knowledge, yard or road)
• The customer pays all the required fees after passing the tests
• The new driving license is issued digitally after paying all required fees.

• Up to 10 minutes at the driving institutes.

Learning Permit

• 3 months from the date of the permit issuance.

Driving licence

• Customers under 21 years old: 1 year
• Customers above 21 years old: 2 years.

Driving learning permit

• The personal presence of the customer is required
  
• The customer must be medically fit
  
• Approval of the planned disclosure to complete the service progression procedures
• The training file will be cancelled if the customer doesn't take the road test within 6 months from his last appointment date.
• The customer must abide by the following to apply for a driving licence:

Motorcycle licence

• The customer must not be younger than 17 years old.

Light vehicle licence

• The customer must be 17 years and 6 months old to open a file; however, the licence will be issued when the customer turns 18.
• If the vehicle is for transporting passengers, its weight while empty should not exceed 2.5 tonnes, and the number of passengers must not exceed 14 without the driver.
• If the vehicle is for transporting cargo, its weight while empty must not exceed 2.5 tonnes, and its cargo must not exceed 2 tonnes.

Heavy vehicle licence (all types of heavy and light vehicles)

• The customer must be 20 years old to apply for this licence.
• Light bus licence(all types of light buses and vehicles of which the number of passengers do not exceed 26 without the driver)The customer must not be younger than 21 years old to apply for this licence.
• Heavy bus licence(all types of light and heavy buses and light vehicles)The customer must not be younger than 21 years old to apply for this licence.

Tractor or light mechanical machine licence (all types of tractors or light mechanical machines of which the weight while empty does not exceed 7.5 tonnes)

• The customer must not be younger than 20 years old to apply for this licence.

Tractor or heavy mechanical machine licence (all types of light and heavy tractors and mechanical machines)

• The customer must not be younger than 20 years old to apply for this licence.

Eye test results

• The customer must take an eye test at an eyesight testing centre accredited by the Dubai Health Authority (DHA)
• The customer must pass the eye test according to the requested category.

For drivers of light vehicles and motorcycles

• Right eye 6/18 -- Left eye 6/18
• Right eye 6/12-- Left eye 6/24
• Right eye 6/9 -- Left eye 6/36 or 6/60
• Right eye 6/6 -- Left eye Blind.

For drivers of heavy vehicles with or without spectacles

• Right eye 6/6 -- Left eye 6/18 or 6/12 or 6/9
• Right eye 6/9 -- Left eye 6/9.

For the drivers of light and heavy buses, tractor and mechanical machines with or without spectacles

• Both eyes must be 6/6 with or without spectacles.

For colour blind customers

• The customer can apply for the licence on condition of passing the eye test.

In case the visa is issued in another emirate:

• The customer must not have a driving licence file in another emirate.
• The activity and trade name on the commercial licence of the company’s Dubai branch must correspond.
• The same sponsor-related requirements must be presented in case of personal sponsorship.
• The customer is exempt from presenting a commercial licence if he was the CEO of a company, an institution, a bank, a university, an organization, or of public oil equipment.

Terms and Conditions related to the issuance of a driving licence

• The customer must pass the required tests.
• The customer must be of at least minimum legal age to apply for a driving permit:
  • Motorcycles: 17 years old
  • Light vehicles: 18 years old. The vehicle's weight while empty should not exceed 2.5 tonnes, and the number of passengers should not exceed 14 without the driver for the passengers transportation vehicles. For the goods transport vehicles, cargo must not exceed 2 tonnes.
  • Heavy vehicles: 20 years old
  • Light and heavy buses: 21 years old. The passengers number of the bus must not exceed 26 without the driver.
  • Tractor or light mechanical machine: 20 years old. The weight of the tractor or mechanical machine while empty must not exceed 7.5 tonnes.