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Home/ RTA Services / Service Details
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Apply for a New Driving Licence

This service enables you to apply for issuing a new driving license or adding a new category to the driving licence after passing the required tests in the Emirate of Dubai.

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Eligibility
Individual customers, citizens and residents, who are above the legal age and medically fit are eligible to apply for this service.
Required documents
  1. Original Emirates ID

For residents with visa issued in the other emirates

  1. Copy of the tenancy agreement approved by ejari as a proof of residence
  2. Copy of the company's trade license (Dubai branch and issuing residency branch).
  3. Copy of a Letter from the company certifying that the customer works in Dubai

For diplomats

  1. Copy of the diplomatic passport
  2. Emirates ID, if any
  3. A copy of the diplomatic card for embassies, consulates and international organizations instead of the Emirates ID.
  4. A copy of a letter from the Ministry of Foreign Affairs valid for at least 6 months from the date of submission.

For Pregnant Women

  1. Copy of a letter of approval from the doctor

For People of Determination

  1. Copy of the certificate of transfer to the doctor

Note: The customer should refer to Rashid Hospital for the medical test

For the passport holder who is without a family book (Marsoom)

  1. Copy of the valid passport
  2. Copy of a valid "Marsoom"

For passport holder who is the son of an Emirati woman

  1. Copy of the birth certificate
  2. Copy of the valid passport
  3. Valid letter from the General Directorate of Residency and Foreigners Affairs stating that the customer's mother is Emirati.
Service fees
  • 100 AED for issuing a driving learning permit for the following categories: motorcycle - light vehicle – light automatic vehicle
  • 200 AED for issuing a driving learning permit for the following categories: light bus - heavy bus -light equipment - heavy equipment - heavy vehicle
  • 200 AED for opening a traffic file
  • 50 AED for the handbook manual
  • The electronic eye test at the eye test centres: 140 AED minimum and 180 AED maximum

Driving licence fees

  • 100 AED for issuing a new driving licence if the customer is younger than 21 years old
  • 300 AED for issuing a new driving licence if the customer is older than 21 years old
  • +20 AED Knowledge and Innovation fees.

Adding a New Category fees

  • 200 AED licence fees
  • +20 AED Knowledge and Innovation fees.
Process time
  • RTA website: 5 minutes.
  • Driving institutes: 10 minutes.
Website
Driving Institutes

Driving institutes in Dubai

Institute

Area/Branch

Contact Number

Al Ahli Driving Centre (Opening learning files is available for the mentioned categories only: light vehicle, light automatic vehicle, light equipment, heavy equipment)

Al Qouz Branch 4

04-3411500

Belhasa Driving Centre

Al Wasel Branch

04-3243535

Belhasa Driving Centre

Jabal Ali

04-8817171

Belhasa Driving Centre

Nad Al Hammar

04-2895908

Belhasa Driving Centre

Al Qouz 4

04-5091200

Dubai Driving Centre

Jumairah

04-3455855

Dubai Driving Centre

Al Qouz Industry 3

04-3236000

Dubai Driving Centre

Al Qusais 1

04-2381115

Dubai Driving Centre

Al Khail

04-4048000

Belhasa Driving Centre

Al Qouz

04-3412636

Dubai International Driving Centre (Drive Dubai)

Dubai Investment Park2

04-8855118

Galadari Motor Driving Centre

Al Qusais 4

04-2676166

Galadari Motor Driving Centre

Al Qouz 3

04-4043401

Emirates Driving Institute

Al Qusais 1

04-2631100

Emirates Driving Institute

Al Qouz 3

04-3237439

Emirates Transport Driving Institute

Warsan 3

8006006

Excellence Driving Centre

Al Qusais Industry-5

600515154

Bin Yaber Driving Centre

Al Rowayyah

04-2156000

Process

Through the website

  • The customer applies for the services through RTA website using the valid Emirates ID
  • The customer identity is verified by sending an OTP to the phone number registered in the system
  • If the customer is a previous licence holder, he must submit a front and back copy of the licence
  • The driving institute contact the customer to agree on the required training package
  • The customer pays the fees at the institute to complete the process for obtaining the service and starting training
  • The electronic contract is signed through RTA website
  • The customer undergoes an eye test at one of the optical centres authorised by RTA
  • The customer receives the digital learning permit via SMS and e-mail to start the training
  • After the completion of the training requirements for each stage,, the customer books the required test date (knowledge, yard or road)
  • The customer pays all the required fees after passing the tests
  • The new driving license is issued digitally after paying all required fees.
Average waiting time
  • Up to 10 minutes at the driving institutes.
Validity

Learning Permit

  • 3 months from the date of the permit issuance.

Driving licence

  • Customers under 21 years old: 1 year
  • Customers above 21 years old: 2 years.
What you will get

Driving learning permit

Terms and conditions
  • The personal presence of the customer is required
  • The customer must be medically fit
  • Approval of the planned disclosure to complete the service progression procedures
  • The training file will be cancelled if the customer doesn't take the road test within 6 months from his last appointment date.
  • The customer must abide by the following to apply for a driving licence:

Motorcycle licence

  • The customer must not be younger than 17 years old.

Light vehicle licence

  • The customer must be 17 years and 6 months old to open a file; however, the licence will be issued when the customer turns 18.
  • If the vehicle is for transporting passengers, its weight while empty should not exceed 2.5 tonnes, and the number of passengers must not exceed 14 without the driver.
  • If the vehicle is for transporting cargo, its weight while empty must not exceed 2.5 tonnes, and its cargo must not exceed 2 tonnes.

Heavy vehicle licence (all types of heavy and light vehicles)

  • The customer must be 20 years old to apply for this licence.
  • Light bus licence(all types of light buses and vehicles of which the number of passengers do not exceed 26 without the driver)The customer must not be younger than 21 years old to apply for this licence.
  • Heavy bus licence(all types of light and heavy buses and light vehicles)The customer must not be younger than 21 years old to apply for this licence.

Tractor or light mechanical machine licence (all types of tractors or light mechanical machines of which the weight while empty does not exceed 7.5 tonnes)

  • The customer must not be younger than 20 years old to apply for this licence.

Tractor or heavy mechanical machine licence (all types of light and heavy tractors and mechanical machines)

  • The customer must not be younger than 20 years old to apply for this licence.

Eye test results

  • The customer must take an eye test at an eyesight testing centre accredited by the Dubai Health Authority (DHA)
  • The customer must pass the eye test according to the requested category.

For drivers of light vehicles and motorcycles

  • Right eye 6/18 -- Left eye 6/18
  • Right eye 6/12-- Left eye 6/24
  • Right eye 6/9 -- Left eye 6/36 or 6/60
  • Right eye 6/6 -- Left eye Blind.

For drivers of heavy vehicles with or without spectacles

  • Right eye 6/6 -- Left eye 6/18 or 6/12 or 6/9
  • Right eye 6/9 -- Left eye 6/9.

For the drivers of light and heavy buses, tractor and mechanical machines with or without spectacles

  • Both eyes must be 6/6 with or without spectacles.

For colour blind customers

  • The customer can apply for the licence on condition of passing the eye test.

In case the visa is issued in another emirate:

  • The customer must not have a driving licence file in another emirate.
  • The activity and trade name on the commercial licence of the company’s Dubai branch must correspond.
  • The same sponsor-related requirements must be presented in case of personal sponsorship.
  • The customer is exempt from presenting a commercial licence if he was the CEO of a company, an institution, a bank, a university, an organization, or of public oil equipment.

Terms and Conditions related to the issuance of a driving licence

  • The customer must pass the required tests.
  • The customer must be of at least minimum legal age to apply for a driving permit:
    • Motorcycles: 17 years old
    • Light vehicles: 18 years old. The vehicle's weight while empty should not exceed 2.5 tonnes, and the number of passengers should not exceed 14 without the driver for the passengers transportation vehicles. For the goods transport vehicles, cargo must not exceed 2 tonnes.
    • Heavy vehicles: 20 years old
    • Light and heavy buses: 21 years old. The passengers number of the bus must not exceed 26 without the driver.
    • Tractor or light mechanical machine: 20 years old. The weight of the tractor or mechanical machine while empty must not exceed 7.5 tonnes.
FAQs
  • Question 1: If the customer is taking driving lessons in Dubai and then changes the visa to another emirate, who will issue the licence after the customer passes the road test knowing that the visa is not from Dubai anymore?

Answer 1: Knowing that the file is opened in Dubai, the licence will be issued in Dubai after the customer passes the road test.

  • Question 2: What is the required number of driving lessons if the customer wants to change the driving licence from automatic to manual?

Answer 2: There are no driving lessons required if the customer wants to change the driving licence from automatic to manual, but he should pass the Road Test.

Drivers handbook

  • Question 3: What is in the Dubai Drivers' handbook?

Answer 3: The handbook includes road rules information, including safe driving & crash prevention tips, and information on traffic offenses and black points. It also includes information about road signs and road markings that are used in Dubai and the UAE. This handbook is the only one related to road rules. It is approved by the Dubai Government.

  • Question 4: When is the handbook's information updated?

Answer 4: A review of the handbook is conducted every 6 months, and an updated version is issued if necessary. When significant changes occur, a leaflet with the updated information may be provided with the handbook.

  • Question 5: What does the customer do if he thinks the information in the handbook is incorrect?

Answer 5: In this case, he can contact RTA Call Centre 8009090.

  • Question 6: Why does the handbook cost 50 AED?

Answer 6: The government of Dubai has set 50 AED as a cost for all similar documents. The cost includes the development and production of the handbook as well as the routine replacement of the handbook with new additions.

  • Question 7: Where can the customer purchase the handbook?

Answer 7: The handbook is available at all RTA outlets, and expected to be available at other outlets. The customer can also purchase it through the SDDI system. An application to purchase 1 book only may be filled online. There is a handbook for each level of the licence (5 available handbooks). They are issued in Arabic, English and Urdu.

  • Question 8: Is purchasing the handbook compulsory with overseas licence transfer?

Answer 8: Yes, all clients who transfer their overseas licence to a Dubai licence must purchase a copy of the Light Vehicle handbook. The handbook purchase is automatically calculated by e-Traffic and added to the payment receipt.

  • Question 9: What if the customer already has a handbook?

Answer 9: The customer must purchase a copy of the handbook to make sure that everyone has his own updated copy.

  • Question 10: What if the customer does not want to purchase a handbook as part of the driving licence exchange process?

Answer 10: In this case, the customer will not be allowed to exchange the licence.

  • Question 11: Can a housemaid apply for a driving licence?

Answer 11: Yes, a housemaid can apply for a driving licence if they provide all the required documents.

  • Question 12: Is it possible for the customer to get the driving licence 1 year after passing the road test?

Answer 12: If the customer did not get the driving licence within a period of 1 year from passing the test, he must undergo and pass another road test.

  • Question 13: In case of failing the road test, can the customer apply for another appointment?

Answer 13: Yes, after finishing the training lessons.

  • Question 14: Is it possible for the customer to get his driving licence after one year from passing the road test?

Answer 14: No, the customer must pass the road test again.

  • Question 15: If the customer's traffic file was issued in Dubai then there was a change in the place of issuance after passing the road test, which emirate issues the licence?

Answer 15: The licence is issued in Dubai regardless of the visa place of issuance.

  • Question 16: What are the reasons behind not issuing the driving licence after passing the road test?

Answer 16: The driving licence does not get issued after one year or more from passing the final test.


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