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Press Releases

17 Nov 2020

Using gamification to leverage employees’ leadership skills


(Al Akraf: The programme seeks to engage 150 leaders in virtual scenarios)


an image about gamification

Dubai’s Roads and Transport Authority (RTA) has launched the Leadership Tournament, which is a training programme aiming at improving the leadership and team management skills of employees in coping with challenges. About 150 employees in leading positions were targeted in the programme, which included a host of virtual scenarios using gamification technique. 


“This initiative is part of a strategy for honing the skills and abilities of RTA leaders. We aim to empower and enhance our employee capabilities to cope with challenges and enrich their knowledge about effective team management. We adopted gamification as a technique in delivering the programme as it applies game mechanics to make the training both fun and engaging,” said Sultan Al Akraf, Director of Human Resources and Development, Corporate Administrative Support Services Sector, RTA. 


“This virtual programme simulates the reality where each participant acts as a team leader and goes on a virtual trip with a hypothetical team for a special task.  During the trip, the group encounters numerous challenges and adventures that require leadership skills to save the team in a challenge with other teams performing the same task. The success of the leader is judged by the collection of the largest number of leadership points and completing the task in the shortest possible time,” he noted. 


Al Akraf reiterated RTA’s keenness to improve the training environment by using innovative educational tools and the latest technologies. Such an approach, we believe, will boost the skills of our employees and assist the realisation of the strategic objectives in an innovative practical manner. 

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