Service Details

Roads & Transport Authority - Service Details



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Requesting The Update Of Salik Account Details

This service enables you to update the mobile number registered on your Salik account.

Eligibility

All owners of Salik accounts are eligible to apply for this service.

Required documents

For individuals

  1. Vehicle registration card
  2. Valid Emirates ID.

For companies

  1. Vehicle registration card
  2. Valid Emirates ID
  3. Valid Trade License
  4. Letterhead with company stamp.

Output

Updating the mobile number registered on Salik account.

Service fees

  • This service is free.

Validity

This service has no validity.

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Average processing time

  • Mobile application: instantly
  • Salik website: instantly
  • Salik Customer Service Centres: 10 minutes
  • Call centre: instantly.

Ways to apply

Process

Through website and mobile application:

  • The customer logs in to the website or the application using the username and password
  • The customer chooses the tab of "personal profile details"
  • The customer updates the desired details.

Through Salik Customer Service Centres:

  • The customer heads to the service centres and requests the update of the Salik account details
  • The details are updated.

Through call centre:

  • The customer contacts the call centre on the following number: 80072545
  • The customer provides the call centre employee with the information to be updated.

Through Salik Self Service on Salik Call Center

  • The customer logs in using his Salik account and PIN number
  • The customer chooses "updating details" to insert the desired updates.

Terms and conditions

Customers can update their mobile information only through online channels

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FAQs

Follow this Link to check Salik related FAQs.

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