• Question 1: Can the customer use the travel ticket twice if he has previously used it once and it is still valid?

Answer 1: The travel ticket is valid for 1 year; however, the customer must check with the Automobile Touring Club after using it more than 2 times.

• Question 2: If the customer wants to take the vehicle to Oman, but it is owned by another person, does he have to get a tourism certificate?

Answer 2: No, the customer does not have to get a tourism certificate. The vehicle must be roadworthy and residents must have a valid residence visa. If the vehicle is owned by another person, its owner and its driver must present an NOC at the Deira Licensing Department stating that the owner allows the other person to drive his vehicle. Both the owner and the driver must sign at the centre. As for residents, they have to check with the Automobile Touring Club.

• Question 3: What are the required documents and the conditions to issue a tourism certificate and a travel ticket if the driver of the vehicle is not the owner?

Answer 3: The required documents and the conditions are:

1. A form relevant to the request to fill in
2. Copy of the driver’s driving license
3. Legal ratification from the court or an NOC from the owner ratified by the Roads and Transport Authority (RTA)
4. If the customer does not have a travel ticket, he must visit the Automobile Touring Club to issue the ticket and the tourism certificate
5. If the vehicle is owned by a company, the customer must present an official letter in Arabic from the company and a copy of the trade license.

To issue a tourism license:

1. Copy of the passport
2. Copy of the ID
3. Copy of the driving license
4. NOC from the bank if the vehicle is under mortgage
5. 800 AED fees (including insurance fees and tourism certificate fees)
6. For residents: a travel ticket as an additional document.

• Question 4: Where does the customer apply for a travel ticket?

Answer 4: The Automobile Touring Club from Saturday to Thursday between 9 a.m. and 7 p.m.

• Question 5: What are the requirements if the customer wants to drive his vehicle to KSA to perform Umrah?

Answer 5: The customer must contact the Saudi Consulate to ask about the required documents other than the tourism certificate.

• Question 6: What are the requirements if the customer wants to visit Lebanon or Jordan or any non-GCC country?

Answer 6: Citizens and GCC citizens must request a tourism license and a travel ticket. The Automobile Touring Club must specify the required fees. As for residents, they must request a tourism license and a travel ticket.

• Question 7: If the vehicle is registered in Dubai and is in Qatar, and the owner wants to transfer its ownership to a person living in Dubai, can the new owner leave the vehicle in Qatar?

Answer 7: The customer cannot transfer the ownership of a vehicle if it is located abroad.

• Question 8: What are the requirements if the customer wants to sell a vehicle located abroad as junk?

Answer 8:

• The customer is required to settle all the traffic fines
• The customer must have a clearance certificate from the Roads and Transport Authority (RTA)
• Any person can represent the customer to apply for this service.

• Question 9: What are the steps that the customer must follow when purchasing a vehicle from KSA and transporting it to another country?

Answer 9: The customer must check with the Traffic Department of the concerned country to know about the necessary measures.

• Question 10: What are the requirements if the customer wants to sell a vehicle registered in Dubai but located outside the Emirate?

Answer 10:

• The customer is required to settle all the traffic fines.
• The customer must have a clearance certificate from the Roads and Transport Authority (RTA)
• Any person can represent the customer to apply for this service.

• Question 11: What are the steps that the customer should follow to receive a tourism certificate and a travel ticket if the vehicle is registered outside Dubai?

Answer 11: The customer must apply for a travel ticket at the Automobile Touring Club. After receiving the ticket, the customer receives the tourism certificate from the emirate where the vehicle is registered.

Note: If the customer decides to transport the vehicle through a shipping company, he must include the name of the company in the tourism certificate.