Roads & Transport Authority - Service Details

• RTA Website

• Customer Happiness Centre - Umm Ramool
• Customer Happiness Centre - Al Manarah
• Customer Happiness Centre - Al Twar
• Customer Happiness Centre - Deira
• Customer Happiness Centre - Al Barsha

• Al Qusais Tasjeel
• Barsha Tasjeel
• Al Warsan Tasjeel
• Jebel Ali Tasjeel
• Hatta Tasjeel
• Tasjeel Discovery Gardens
• Tasjeel City of Arabia
• Al Adheed Shamil
• Muhaisna Shamil
• Nad Al Hammar Shamil
• Shamil Al Qusais
• Al Mumayaz Vehicle Testing - Aswaaq Mizher
• Al Mumayaz Vehicle Testing - Al Barsha Mall
• Wasel Vehicle Testing - Al Jaddaf
• Wasel Vehicle Testing - Arabian Centre
• Wasel Vehicle Testing - Nad Al Hammar
• AG Cars Vehicle Testing Centre - Deira
• AG Cars Vehicle Testing - Al Mamzar
• Al Mutakamela Center - Al Aweer
• Al Mutakamela Center - Al Quoz
• Tamam Vehicle Testing
• Al Yalayis Vehicle Testing
• Quick Registration Vehicle Testing Centre - Seih Shuaib

Through Website

1. The customer logs in using his username and password or through UAE Pass.
2. The customer selects Licensing Services.
3. The customer selects the service.
4. The customer enters the required information.
5. The customer ID is confirmed through the UAE Pass.
6. The customer settles the required fees by credit card.
7. The customer submits the plates at the centre.
8. The customer receives the receipts and the certificate electronically.

Through Customer Happiness Centres or Vehicle Registration and Inspection Centres

1. The customer heads to the front desk employee.
2. The employee sends a link to the customer.
3. The customer uploads the required documents through the link.
4. The customer receives the transaction code.
5. The customer submits the transaction code to the front desk employee to complete the service process, check and electronically sign the application.
6. The customer settles the required fees.
7. The customer hands over the plates.
8. The customer receives the receipt and an electronic certificate through SMS and e-mail.

• Website: instantly
• Customer Happiness Centres and Vehicle Registration and Inspection Centres: 10 minutes.

Permanent.

Vehicle possession certificate.

• The customer or his legal representative must be present in person.
• The possession certificate does not allow its holder to drive the vehicle.
• The customer must pay all traffic fines before receiving this service.
• The customer pays the required licensing fees difference, if any.
• When transferring the vehicle ownership to a new owner, the terms and conditions relevant to the vehicle's weight and type apply.
• If the vehicle is under mortgage, the customer must release the mortgage electronically.
• If the customer doesn't have a traffic file, he must open a new one (200 AED new file fees).
• Residents are entitled to possess a maximum of 3 vehicles in the traffic file.
• The customer must hand over the plates or lost certificate.
• Required contracts according to the legal type:
  
  • Sole Proprietorship: no Memorandum of Association required
  • Service agent: no Service Agent Contract required
  • Limited Liability Company: Memorandum of Association
  • Single-Owner L.L.C.: Memorandum of Association
  • Civil Company: Memorandum of Association of civil company
  • General Partnership: Memorandum of Association of a joint venture
  • Public Joint Stock Company: Memorandum of Association
  • Private Joint Stock Company: Memorandum of Association.
• If the company is the Dubai branch of a parent company in another emirate, the customer must provide the Memorandum of Association of the parent company.
• Jebel Ali Free Zone transactions are processed at Jebel Ali centre only.
• If the plates of the registered vehicle are consulate plates, the customer must provide an NOC from the Ministry of Foreign Affairs and contact the Customer Happiness Centre - Deira.