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Home/ RTA Services / Service Details
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Apply for a Driver Experience Certificate

This service enables you to apply for a driver experience certificate.

Apply Now
Apply Now
Eligibility
Individual customers, citizens and residents, are eligible to apply for this service.
Required documents
  • This service has no required documents
Service fees
  • 100 AED certificate fees
  • +20 AED Knowledge and Innovation fees.
Process time
  • Website and Smart application: unidentified
  • Self Service Machines: unidentified.
Website
RTA Smart Apps
Self Service Machines
Website
RTA Smart Apps
  • RTA Smart Apps - Mahboub Chatbot
Process

Through the website or Dubai Drive App

  • The customer enters the driving licence details.
  • The customer pays all the due fines by credit card.
  • The customer receives the certificate.

Through the self service machines

  • The customer enters the driving licence details.
  • The customer pays all the due fines by credit card.
  • The customer receives the certificate.

Through Mahboub Chatbot

  • The customer inquires about the service through a conversation with Mahboub, for example: Applying for a driver's experience certificate or issuing a driver's experience certificate.
  • Mahboub displays the requirements, channels and fees.
  • Mahboub checks if the customer wants to complete the service process.
  • The customer chooses to complete the service through Mahboub.
  • If the customer has an account on RTA website:
    • The customer enters the username.
    • The system verifies the identity of the customer by sending a text message with a code to the mobile number registered in the system.
    • The system verifies if there is a traffic file associated with the username that was entered.
    • The customer selects how to receive the electronic certificate.
    • The customer enters the delivery information (username, mobile phone number and email).
    • The customer settles the fees by credit card.
    • The customer receives the reference number of the transaction.
  • If the customer does not have an account on the RTA website:
    • Mahboub requests the customer to enter the traffic file number, the driver licence issue date, the year of birth in the format (YYYY), and the driving licence number.
    • The customer selects how to receive the electronic certificate.
    • The customer enters the delivery information (username, mobile phone number and email).
    • The customer settles the fees by credit card.
    • The customer receives the reference number of the transaction.
Average waiting time
  • Instantly
Validity

2 months from the date of issuance.

What you will get

Driver experience certificate.

Terms and conditions
  • In case the customer is applying for an experience certificate to use outside the country, the certificate must be authenticated and stamped by the Ministry of Foreign Affairs in Dubai.
  • The customer is required to pay all the fines related to the driving licence.
FAQs
  • Question 1: Does the customer have to sign up for an account on RTA's website to apply for this service through the e-channels?

Answer 1: The customer can easily use RTA e-channels without creating an account.

  • Question 2: What is the process in case the customer is in a country that does not accept e-certificates?

Answer 2: The customer can have the certificate stamped and authenticated by the Authentication department at the Ministry of Foreign Affairs in Dubai.


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