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Home/ RTA Services / Service Details
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Apply for Replacing a Lost/Damaged Driving Licence

This service enables you to re-print your driving licence if it was lost or damaged.

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Eligibility
Citizens and residents are eligible to apply for this service.
Required documents
  1. Emirates ID.
Service fees
  • 300 AED
  • + 20 AED Knowledge and Innovation fees.
Process time
  • 5 minutes.
Website
RTA Smart Apps
Self Service Machines
Process

Through Website

  • The customer settles the due fines.
  • The customer applies to the service of lost or damaged driving licence.
  • The customer settles the required fees.
  • The customer receives a temporary driving licence via email while waiting for the original licence, which can be received in 2 ways:
    • The Customer Happiness Centres in Deira or Al Barsha.
    • By courier, with an additional charge of 25 AED.

Through Smart Apps

  • The customer enters the following details:
    • Driving licence number
    • Issue date
    • Birth year
    • Traffic code number.
  • The customer specifies the reason for printing the driver's licence (lost or damaged)
  • The customer settles the fines.
  • The customer settles the required fees by credit card.
  • The customer receives a temporary driving licence through the email to print while waiting for the original licence, which can be delivered through 2 channels:
    • The Customer Happiness Centres in Deira or Al Barsha
    • By courier, with an additional charge of 25 AED.

Through Self Service Machines

  • The customer enters the required information on the screen: the driving licence number, the driving licence issuing authority, the year of birth, the reason for reprinting the driving licence (lost or damaged).
  • The driving licence details are displayed to the customer for verification and completion of the transaction.
  • The customer settles the fines, if any.
  • The customer settles the required fees.
  • The customer prints the driving licence through self-service machines.
Average waiting time
  • N/A.
Validity

The remaining validity period of the damaged or lost licence.

What you will get

New driving licence.

Terms and conditions
  • The customer must pay all the licence fines before applying to this service.
  • The lost or damaged driving licence must not be expired.
FAQs

This service has no FAQs.


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