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Home/ RTA Services / Service Details
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Apply for Replacing a Lost/Damaged Driving Licence

This service enables you to apply for replacing a lost or damaged driving licence or amend information on the driving licence issued in Dubai.

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Eligibility
Citizens and residents are eligible to apply for this service.
Required documents
  1. Emirates ID.
Service fees
  • 300 AED for Replacing a Lost/Damaged Driving Licence
  • + 20 AED Knowledge and Innovation fees.
Process time
  • 5 minutes
Website
RTA Smart Apps
Self Service Machines
Call Centres
  • 8009090
Process

Through the website

  • The customer pays the due fines.
  • The customer applies to the service of lost or damaged driving licence.
  • The customer settles the fees.
  • The customer receives a temporary driving licence via email while waiting for the original licence which can be received in 2 ways:
    • The Customer Happiness Centres in Deira or Al Barsha.
    • By courier, with an additional charge of 25 AED.

Through the self service machines

  • The customer enters the required information on the screen: the driving licence number, the driving licence issuing authority, the year of birth, the reason for reprinting the driving licence (lost or damaged).
  • The driving licence details are displayed to the customer for verification and completion of the transaction.
  • The customer pays the fines, if any.
  • The customer pays the service fees.
  • The customer prints the driving licence through self-service machines.

Through the Call Centre

  • The customer contacts the Call Centre and provides RTA with the lost or damaged driving licence number.
  • The customer pays the due fines by credit card.
  • The customer receives a temporary driving licence via email while waiting for the original licence, which can be received in 2 ways:
    • The Customer Happiness Centres in Deira or Al Barsha.
    • By courier, with an additional charge of 25 AED.
Average waiting time
  • Website: unidentified
  • Smart application: unidentified
  • Call Centre: unidentified.
Validity

The remaining validity period of the damaged or lost licence.

What you will get

New driving licence.

Terms and conditions
  • The customer must pay all the due fines before applying to this service.
  • The lost or damaged driving licence must not be expired.
FAQs

This service has no FAQs.


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