Service Details

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Home/ RTA Services / Service Details

Apply for Replacing a Lost/Damaged Driving License

This service enables you to apply for replacing a lost or damaged driving license or amend information on the driving license issued in Dubai.

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Eligibility
Individual customers, citizens and residents, are eligible to apply for this service.
Required documents
  1. Proof of identity.
Service fees
  • 100 AED for a new driver license if the customer is younger than 21 years old
  • 300 AED for a new driver license if the customer is older than 21 years old
  • + 20 AED Knowledge and Innovation fees.
Average processing time
  • Website: unidentified
  • Mobile application: unidentified
  • Customer Happiness Centres: 10 minutes
  • Call Centre: unidentified.
Website
Mobile Application
Service Centres
Eye Test Centres
Dubai Optical
Yateem Optician
Malak Typing - Photocopying & Optical
Emirates Driving Institute - Eye Test
Salik Optical
Barakat Optical
Belhasa Driving Center - Eye Test
Al Jaber Optical Center
Executive Optical Center
International Optical
Leen Optics
Grand Optics
Rivoli Eye Zone
Call Centre
  • 8009090.
Process

Through the website

  • The customer pays the due fines
  • The customer applies to the service of lost or damaged driving license
  • The customer settles the required fees
  • The customer receives a temporary driving license via email while waiting for the original license which can be received in 2 ways:
    • The Customer Happiness Centres in Deira or Al Barsha.
    • By courier, with an additional fee of 25 AED.

Through the centres or kiosk

  • The customer pays the due fines
  • The customer applies to the service of lost or damaged driving license
  • The customer settles the required fees
  • The customer prints the driving license at the centre or kiosk.

Through the call centre

  • The customer contacts the call centre and provides RTA with the lost or damaged driving license number
  • The customer pays the due fines by credit card
  • The customer receives a temporary driving license via email while waiting for the original license which can be received in 2 ways:
    • The Customer Happiness Centres in Deira or Al Barsha.
    • By courier, with an additional fee of 25 AED.

Through the eye test centres

  • The customer pays the due fines
  • The customer receives a temporary driving license via email while waiting for the original license which can be received in 2 ways:
    • The Customer Happiness Centres in Deira or Al Barsha.
    • By courier, with an additional fee of 25 AED.

Note: The customer must always carry the temporary driving license to avoid fines.

Validity
  • The remaining validity period of the damaged or lost license.
What you will get
  • New driving license.
Terms and conditions
  • The customer must pay all the due fines before applying to this service
  • The lost or damaged driving license must not be expired.
FAQs

This service has no FAQs.


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