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Home/ RTA Services / Service Details

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Renewing A Driving License

This service enables you to apply for renewing a driving license.

Disclaimer

Reference to the UAE Cabinet Decision (30) of 2017 on traffic and traffic safety services, the fees of driving licenses and vehicles are changed. For more information please visit https://www.rta.ae/links/lic-updates.pdf or contact RTA call centre on the following number: 8009090.

Eligibility

Individual customers, citizens and residents, are eligible to apply for this service

Required documents

All nationalities

For customer younger than 21 years old

  1. Original Emirates ID

For customers older than 21 years old

  1. Original Emirates ID
  2. Eye test (The validity of the eye test is 3 years from the date of issuance).

Output

Renewed driving license.

Service fees

If the customer is younger than 21-years-old

  • 100 AED for renewing a driver license
  • + 20 AED knowledge and innovation fees.

If the customer is older than 21-years-old

  • 300 AED for renewing a driver license
  • + 20 AED knowledge and innovation fees.

Note: The fine for the delay in renewing the driving license for less than 10 years is 10 AED per month, with a maximum of 500 AED. In the case of its expiration for more than 10 years, the customer is only allowed to renew it after passing the evaluation test.

Validity

  • Below 21 Years old: 1 Year
  • Above 21 years old: 10 years for citizens and 5 years for resident

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Average processing time

  • Website: unidentified
  • Mobile application: unidentified
  • Driving institutes: 1 visit.

Ways to apply

Process

Through the website:

  • The customer receives a temporary driving license to print while waiting for the original license which can be delivered through 2 channels:
    • Customer Happiness Centers in Deira or Al Barsha.
    • By courier, with an additional fee of 25 AED.

Through the centres or kiosk:

  • The customer is required to pay all the due fines in one of the above mentioned Customer Happiness Centers.

Through the call centre:

  • The customer contacts the call centre and provides RTA with the driving license number
  • The customer is required to pay the fines by credit card
  • RTA verifies the submitted documents and issues a replacement for the lost or damaged license
  • The customer receives a temporary driving license while waiting for the original license which can be delivered through 2 channels:

- Customer Happiness Centers in Deira or Al Barsha

- By courier, with an additional fee of 25 AED.

Through the optical shops:

  • The customer is required to pay all the due fines
  • The customer receives a temporary driving license while waiting for the original license which can be delivered through 2 channels:
  • Customer Happiness Centres in Deira or Al Barsha
  • By courier, with an additional fee of 25 AED.

Note: The validity of the temporary license varies between 5 and 15 days.

Terms and conditions

    • The validity of the medical test is 6 months from the date of issuance.
    • All fines must be paid.
    • In case the customer is 21 years old and above, the driving license can be renewed 1 year before the expiry date.
    • In case the customer is less than 21 years old, the license can be renewed 6 months before the expiry date.
    • The driving license to be renewed must be effective (not-cancelled), with its owner, or found (in case it was lost then found by an individual who returned it to the competent authorities).
    • Temporary or periodic driving licenses cannot be renewed.
    • The customer’s photograph will be scanned by the Emirates ID scanner.
    • Any national or holder of a valid UAE residence visa issued by Dubai can undergo the eye test outside UAE if it was accredited by the UAE consulate or embassy.
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FAQs

  • Question 1: If the customer is on visit visa and has an expired Dubai driving license, can he renew the driving license?

Answer 1: No, the customer must have a valid ID card.


  • Question 2: If the driving license is issued in Dubai and the visa is from another emirate, can the customer renew the driving license online?

Answer 2: Yes, the customer can renew the license online after making sure that all the details of the traffic file are updated on the traffic system according to the new residence visa.

  • Question 3: If the customer submits the photo to the optician and does the renewal online, which photo will appear on the new driving license?

Answer 3: As per the policy, only the Emirates ID photo will be used. However, if the said photo was not extracted for a certain reason, the customer can use a photo from the General Directorate of Residency and Foreigners Affairs, a picture from the camera or can even scan any other photo.

· Question 4: What is the procedure in case there are missing information when applying for the license?

Answer 4: If the customer applies for the license online with missing information or documents, the office team sends him an SMS to provide the details.


SMS Content: Dear customer, kindly provide us with your passport copy including your valid visa to complete your transaction. Fax number: 04 2036679 or email: elham.alfarsi@rta.ae . Thank you from RTA.

  • Question 5: What is the procedure in case the police cancels or suspends a driving license after reaching 24 black points?

Answer 5: The customer goes to Dubai Police to request an NOC letter so that RTA can open a new traffic file for the customer to be able to take the test again.

· Question 6: Is it possible to renew or add a category to a military driving license?

Answer 6: No, the customer must visit the concerned authority to add a category or renew the military license.

· Question 7: What is the procedure in case the customer’s driving license was suspended by Dubai police for whatever reason and the customer was asked to refer to the authority to solve the problem?

Answer 7: The customer is sent to Barsha Licensing Centre or Deira Licensing Centre.

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