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Home/ RTA Services / Service Details
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Apply for Renewing a Driving Licence

This service enables you to apply for renewing a driving licence.

Apply Now
Apply Now
Eligibility
Individual customers, citizens and residents, are eligible to apply for this service.
Required documents

For all nationalities

For customers younger than 21 years old

  1. Original valid Emirates ID

For customers older than 21 years old

  1. Original valid Emirates ID
  2. Eye test according to the required category.
Service fees

For customers younger than 21-years-old

  • 100 AED for renewing a driver licence
  • + 20 AED Knowledge and Innovation fees.

For customers older than 21-years-old

  • 300 AED for renewing a driver licence
  • + 20 AED Knowledge and Innovation fees.

Note: The fine for the delay in renewing the driving licence for less than 10 years is 10 AED per month, with a maximum of 500 AED. If it was expired for more than 10 years, the customer is only allowed to renew it after passing the road test.

Process time
  • 1 visit to the service centre.
Website
Mobile Application
Customer Happiness Centres
Service Centres
 Self Service Machines
Eye Test Centres
Dubai Optical
Yateem Optician
Malak Typing - Photocopying & Optical
Emirates Driving Institute - Eye Test
Salik Optical
Barakat Optical
Belhasa Driving Centre - Eye Test
Al Jaber Optical Centre
Executive Optical Centre
International Optical
Leen Optics
Grand Optics
Rivoli Eye Zone
Call Centre

8009090

Process

Through the website

  • The customer undergoes an eye test at one of the eye test centres.
  • The customer pays the fines.
  • The customer applies for renewing a driving licence.
  • The customer settles the required fees.
  • The customer receives a temporary driving licence through the email to print while waiting for the original licence which can be delivered through 2 channels:
    • Customer Happiness Centres in Deira or Al Barsha
    • By courier, with an additional charge of 25 AED.

Through the centres or self service machines

  • The customer undergoes an eye test at one of the eye test centres.
  • The customer pays the fines.
  • The customer applies for renewing a driving licence.
  • The customer settles the required fees.
  • The customer prints the driving licence from the centre or self service machine.

Through the call centre

  • The customer contacts the call centre and provides RTA with the driving licence number.
  • The customer is required to pay the fines by credit card.
  • The customer receives a temporary driving licence through email while waiting for the original licence which can be delivered through 2 channels:
    • Customer Happiness Centres in Deira or Al Barsha
    • By courier, with an additional charge of 25 AED.

Through the eye test centres

  • The customer is required to pay all the due fines.
  • The customer receives a temporary driving licence through email while waiting for the original licence which can be delivered through 2 channels:
    • Customer Happiness Centres in Deira or Al Barsha
    • By courier, with an additional charge of 25 AED.

Note: The validity of the temporary licence varies according to the period set by the customer to receive the driving licence, and it ranges between 5 and 15 days.

Average waiting time
  • Website: unidentified
  • Mobile application: unidentified
  • Service centres: 1 visit.
Validity
  • Below 21 Years old: 1 Year
  • Above 21 years old: 10 years for citizens and 5 years for residents and GCC citizens.
What you will get

Renewed driving licence.

Terms and conditions
  • Customer happiness centers where eye test is available: Customer Happiness Centre - Al Manarah, Customer Happiness Centre - Al Towar, Customer Happiness Centre - Deira, Customer Happiness Centre - Al Barsha, Customer Happiness Centre - Al Kifaf, Customer Happiness Centre - Umm Ramool
  • The validity of the medical test is 6 months from the date of issuance.
  • All fines on driving licence must be paid.
  • If the customer was 21 years old and above, the driving licence can be renewed 6 months before the expiry date.
  • If the customer was less than 21 years old, the licence can be renewed 1 month before the expiry date.
  • The driving licence to be renewed must be effective and with its owner.
  • Temporary or periodic driving licences cannot be renewed.
  • The customer’s photograph will be scanned by the Emirates ID scanner.
  • When Renewing a driving licence, Marsoom holders with expired passports must submit:
    • A Good Conduct certificate
    • A letter from the General Directorate of Residence and Foreign Affairs determining the status of the applicant and his nationality.
    • Driving licence renewal for a maximum period of 1 year.
FAQs
  • Question 1: If the customer is on visit visa and has an expired Dubai driving licence, can he renew the driving licence?

Answer 1: No, the customer must have a valid Emirates ID card.

  • Question 2: If the driving licence is issued in Dubai and the visa is from another emirate, can the customer renew the driving licence online?

Answer 2: Yes, the customer can renew the licence online after making sure that all the details of the traffic file are updated on the traffic system according to the new residence visa.

  • Question 3: If the customer submits the photo to the optician and does the renewal online, which photo will appear on the new driving licence?

Answer 3: As per the policy, only the Emirates ID photo will be used. However, if the said photo was not extracted for a certain reason, the customer can use a photo from the General Directorate of Residency and Foreigners Affairs, a picture from the camera or can even scan any other photo.

  • Question 4: What is the procedure in case there are missing information when applying for the licence?

Answer 4: If the customer applies for the licence online with missing information or documents, the office team sends him an SMS to provide the details.


SMS Content: Dear customer, kindly provide us with your passport copy including your valid visa to complete your transaction. Fax number: 04 2036679 or email: elham.alfarsi@rta.ae . Thank you from RTA.

  • Question 5: What is the procedure in case the police cancels or suspends a driving licence after reaching 24 black points?

Answer 5: The customer goes to Dubai Police to request an NOC letter so that RTA can open a new training file for the customer to be able to take the test again.

  • Question 6: Is it possible to renew or add a category to a military driving licence?

Answer 6: No, the customer must visit the concerned authority to add a category or renew the military licence.

  • Question 7: What is the procedure in case the customer’s driving licence was confiscated by Dubai Police for whatever reason and the customer was asked to refer to the authority to solve the problem?

Answer 7: The customer is sent to Barsha Licensing Centre or Deira Licensing Centre.


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