Skip Menu Navigation
Government of Dubai

Roads & Transport Authority - Service Details



Accessibility

عربي

Other Languages

Accessibility

Text Size
Aa
Medium
Aa

Audio help

Sign language

Off

Colours

Accessibility options

Other Languages

Disclaimer: This translation is powered by Google, RTA is not responsible for the accuracy of the translation

To revert back to original language please click Show Original in the google toolbar that will appear on top of the page.


Home/ RTA Services / Service Details

Apply for Renewing a Driving License

This service enables you to apply for renewing a driving license.

Apply Now
Apply Now
Eligibility
Individual customers, citizens and residents, are eligible to apply for this service.
Required documents

For all nationalities

For customer younger than 21 years old

  1. Original valid Emirates ID

For customers older than 21 years old

  1. Original valid Emirates ID
  2. Eye test according to the required category.
Service fees

If the customer is younger than 21-years-old

  • 100 AED for renewing a driver license
  • + 20 AED Knowledge and Innovation fees.

If the customer is older than 21-years-old

  • 300 AED for renewing a driver license
  • + 20 AED Knowledge and Innovation fees.

Note: The fine for the delay in renewing the driving license for less than 10 years is 10 AED per month, with a maximum of 500 AED. In the case of its expiration for more than 10 years, the customer is only allowed to renew it after passing the road test.
Process time
  • 1 visit to the service centre.
Website
Mobile Application
Service Centres
  • Customer Happiness Centre - Umm Ramool (Eye test not available)
  • Customer Happiness Centre - Al Manarah (Eye test available)
  • Customer Happiness Centre - Al Towar (Eye test available)
  • Customer Happiness Centre - Deira (Eye test available)
  • Customer Happiness Centre - Al Barsha (Eye test available)
  • Customer Happiness Centre - Al Kifaf (Eye test not available)
  • Customer Happiness Centre - Al Aweer (Eye test not available)
  • Hatta Tasjeel Centre.
Kiosks
Eye Test Centres
Dubai Optical
Yateem Optician
Malak Typing - Photocopying & Optical
Emirates Driving Institute - Eye Test
Salik Optical
Barakat Optical
Belhasa Driving Centre - Eye Test
Al Jaber Optical Centre
Executive Optical Centre
International Optical
Leen Optics
Grand Optics
Rivoli Eye Zone
Call Centre

8009090.
Process

Through the website

  • The customer undergoes an eye test at one of the eye test centres
  • The customer pays the fines
  • The customer applies for renewing a driving license
  • The customer settles the required fees
  • The customer receives a temporary driving license through the email to print while waiting for the original license which can be delivered through 2 channels:
    • Customer Happiness Centres in Deira or Al Barsha
    • By courier, with an additional fee of 25 AED.

Through the centres or kiosk

  • The customer undergoes an eye test at one of the eye test centres
  • The customer pays the fines
  • The customer applies for renewing a driving license
  • The customer settles the required fees
  • The customer prints the driving license from the centre or kiosk.

Through the call centre

  • The customer contacts the call centre and provides RTA with the driving license number
  • The customer is required to pay the fines by credit card
  • The customer receives a temporary driving license through email while waiting for the original license which can be delivered through 2 channels:
    • Customer Happiness Centres in Deira or Al Barsha
    • By courier, with an additional fee of 25 AED.

Through the eye test centres

  • The customer is required to pay all the due fines
  • The customer receives a temporary driving license through email while waiting for the original license which can be delivered through 2 channels:
    • Customer Happiness Centres in Deira or Al Barsh
    • By courier, with an additional fee of 25 AED.

Note: The validity of the temporary license varies between 5 and 15 days.
Average waiting time
  • Website: unidentified
  • Mobile application: unidentified
  • Service centres: 1 visit.
Validity
  • Below 21 Years old: 1 Year
  • Above 21 years old: 10 years for citizens and 5 years for resident, and GCC citizens.
What you will get

Renewed driving license.
Terms and conditions
  • The validity of the medical test is 6 months from the date of issuance.
  • All fines must be paid.
  • In case the customer is 21 years old and above, the driving license can be renewed 6 months before the expiry date.
  • In case the customer is less than 21 years old, the license can be renewed 1 month before the expiry date.
  • The driving license to be renewed must be effective and with its owner.
  • Temporary or periodic driving licenses cannot be renewed.
  • The customer’s photograph will be scanned by the Emirates ID scanner.
FAQs
  • Question 1: If the customer is on visit visa and has an expired Dubai driving license, can he renew the driving license?

Answer 1: No, the customer must have a valid Emirates ID card.

  • Question 2: If the driving license is issued in Dubai and the visa is from another emirate, can the customer renew the driving license online?

Answer 2: Yes, the customer can renew the license online after making sure that all the details of the traffic file are updated on the traffic system according to the new residence visa.

  • Question 3: If the customer submits the photo to the optician and does the renewal online, which photo will appear on the new driving license?

Answer 3: As per the policy, only the Emirates ID photo will be used. However, if the said photo was not extracted for a certain reason, the customer can use a photo from the General Directorate of Residency and Foreigners Affairs, a picture from the camera or can even scan any other photo.

  • Question 4: What is the procedure in case there are missing information when applying for the license?

Answer 4: If the customer applies for the license online with missing information or documents, the office team sends him an SMS to provide the details.


SMS Content: Dear customer, kindly provide us with your passport copy including your valid visa to complete your transaction. Fax number: 04 2036679 or email: elham.alfarsi@rta.ae . Thank you from RTA.

  • Question 5: What is the procedure in case the police cancels or suspends a driving license after reaching 24 black points?

Answer 5: The customer goes to Dubai Police to request an NOC letter so that RTA can open a new training file for the customer to be able to take the test again.

  • Question 6: Is it possible to renew or add a category to a military driving license?

Answer 6: No, the customer must visit the concerned authority to add a category or renew the military license.

  • Question 7: What is the procedure in case the customer’s driving license was confiscated by Dubai police for whatever reason and the customer was asked to refer to the authority to solve the problem?

Answer 7: The customer is sent to Barsha Licensing Centre or Deira Licensing Centre.
Apply Now

Home/ RTA Services / Service Details

Connect with us

Communicate via following channels.

Chat with Mahboub

Chat and apply for services with Mahboub

Email us

Send your questions or feedback via email.

MBR majlis

A platform that allows everyone to participate in building the future of Dubai.

Feedback and ideas

If you have any ideas, complaints or questions, please let us know!

About RTA
Public Transport
Drivers & car owners
Business & corporate
The Official Portal of UAE Government - (opens in new window)
Logo of Smart Dubai, happy living

Copyright © 2020 Roads and Transport Authority, all rights reserved.

This site is maintained by the Roads and Transport Authority.

The site is best viewed using IE10 and above, Mozilla Firefox, Safari and Chrome.
Page last modified:

Locate us FAQ 8009090 Chat with Mahboub Email us Notification Close
×
Search

Search result not found

View all FAQs

Listening ...

You are being redirected to an external website

Please wait a moment ...

Content loading ...

Please wait for a moment