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عربي

Home/ RTA Services / Service Details

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Changing A Road/Theory Test appointment

This service enables you to apply for changing the appointment of a driving test, theory and internal road test.

Disclaimer

Reference to the UAE Cabinet Decision (30) of 2017 on traffic and traffic safety services, the fees of driving licenses and vehicles are changed. For more information please visit https://www.rta.ae/links/lic-updates.pdf or contact RTA call centre on the following number: 8009090.

Eligibility

The customers must already have a test appointment.

Required documents

  1. Traffic file number

Output

New appointment for the internal road/theory test.

Service fees

  • 300 AED in case the appointment is changed to less than 48 hours
  • +20 AED knowledge and innovation fees.

Validity

Unidentified.

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Average processing time

  • Mobile application: unidentified
  • Call centre: unidentified
  • Service centres: 5 minutes
  • Smart screen: unidentified.

Ways to apply

Process

Through the mobile application (not applicable for the theory test):

  • The customer adds the file number and the the date of birth
  • The customer chooses an appointment from the availability list.

Through the call centre (not applicable for the theory test):

  • The customer provides the call centre with the learning permit number
  • The customer chooses an appointment from the availability list.

Through the driving institutes :

  • The customer submits the learning permit number
  • The customer chooses an appointment from the availability list.

Through the smart screen (not applicable for the theory test and the internal test):

  • The customer enters the Emirates ID number or the learning permit number
  • The customer chooses an appointment from the availability list.

Terms and conditions

General rules for all the tests:

  • The customer must choose an appointment from the list of available appointments
  • The customer is required to pay 100 AED in case the appointment is changed to less than 48 hours
  • The customer is required to pay all the fees in case the appointment is cancelled and the customer cannot get a refund.

Internal road test, in addition to the general rules:

  • The customer must finish step 4 of the training and pass the theory test.

Road test, in addition to the general rules:

  • The customer can reschedule 3 times before 10 hours of the appointment in case of not finishing all the prerequisite tests and undue payments
  • After the third attempt, the appointment will be cancelled and the customer is required to pay the fees to book a new appointment.
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FAQs

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