- Question 1: If the customer is taking driving lessons in Dubai and then changes the visa to another emirate, who issues the licence after the customer passes the Road Test knowing that the visa is not from Dubai anymore?
Answer 1: Knowing that the file is opened in Dubai, the licence is issued in Dubai after the customer passes the Road test.
- Question 2: What is the required number of driving lessons if the customer wants to change the driving licence from automatic to manual?
Answer 2: There are no driving lessons required if the customer wants to change the driving licence from automatic to manual, but he should pass the Road Test.
Drivers handbook
- Question 3: What is in the Dubai Drivers' handbook?
Answer 3: The handbook includes road rules information, including safe driving and crash prevention tips, and information on traffic offenses and black points. It also includes information about road signs and road markings that are used in Dubai and the UAE. This handbook is the only one related to road rules that is approved by the Dubai Government.
- Question 4: When is the handbook's information updated?
Answer 4: A review of the handbook is conducted every 6 months, and an updated version is issued if necessary. When significant changes occur, a leaflet with the updated information may be provided with the handbook.
- Question 5: What does the customer do if he thinks the information in the handbook is incorrect?
Answer 5: In this case, he can contact RTA Call Centre 8009090.
- Question 6: Why does the handbook cost 50 AED?
Answer 6: The government of Dubai has set 50 AED as a cost for all similar documents. The cost includes the development and production of the handbook as well as the routine replacement of the handbook with new additions.
- Question 7: Is purchasing the handbook mandatory with overseas licence exchange?
Answer 7: Yes, all customers who exchange their overseas licence to a Dubai licence must purchase a copy of the light vehicle handbook. The handbook purchase is automatically calculated by e-Traffic and added to the payment receipt.
- Question 8: What if the customer already has a handbook?
Answer 8: The customer must purchase a copy of the handbook to make sure that everyone has his own updated copy.
- Question 9: What if the customer does not want to purchase a handbook as part of the driving licence exchange process?
Answer 9: In this case, the customer will not be allowed to exchange the licence.
- Question 10: Can a housemaid apply for a driving licence?
Answer 10: Yes, a housemaid can apply for a driving licence if they provide all the required documents.
- Question 11: Is it possible for the customer to get the driving licence 1 year after passing the Road test?
Answer 11: If the customer did not get the driving licence within a period of 1 year from passing the test, he must take and pass another Road test.
- Question 12: In case of failing the Road test, can the customer apply for another appointment?
Answer 12: Yes, after finishing the training lessons.
- Question 13: If the customer's traffic file was issued in Dubai then there was a change in the place of issuance of the residence visa after passing the Road test, which emirate issues the licence?
Answer 13: The licence is issued in Dubai regardless of the residence visa place of issuance.
- Question 14: What are the reasons behind not issuing the driving licence after passing the Road test?
Answer 14: The driving licence does not get issued after one year or more from passing the final test.