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19 Oct 2022

RTA secures renewal of its ISO certification in Learning Services Outside Formal Education


an image of RTA Training center

Dubai’s Roads and Transport Authority (RTA) has succeeded in securing the renewal of the ISO29993:2017 Certificate in Learning Services Outside Formal Education from the British Standards Institution (BSI), which was initially obtained in 2019. RTA was the first entity in Dubai to receive this certification.


Obtaining the renewal of the ISO Learning Services Outside Formal Education Certificate targets RTA’s employees to ensure they get quality learning and training and that requirements are addressed. RTA is keen to develop the deliverables of the learning programmes as they relate directly to its strategic objectives of attracting, qualifying and retaining talents and ensuring their matching with future skills. It also seeks to promote the values of excellence, knowledge management, leadership in innovation, and research and development. It also focuses on developing human resources capabilities and achieving corporate values based on competitiveness, leadership, pioneering and teamwork. 


ISO 29993:2017 


Obtaining ISO 29993:2017 certificate is a multi-step process that starts with the Gap Analysis. In this regard, RTA hired a specialised agency to ensure the Talent Development Centre is fit for the purpose. Employees from the centre had been trained on the implementation of the ISO standard, and the development of procedures to streamline the training process to bring it up to the required standards. 


The second step was related to the analysis of the training requirements and benchmarking them with the required standards besides designing appropriate programmes. The third step was the final audit carried out by the external assessor of the BSI to verify that the programmes and procedures of the Centre were compatible with the international standards aimed to provide positive and fruitful support to the educational process.
 

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