Roads & Transport Authority - News Details

To reward the honesty and attitude of taxi drivers for returning items left by taxi riders, Dubai’s Roads and Transport Authority (RTA) honoured 40 taxi drivers with the Medal of Trust The drivers returned items left behind by taxi riders amounting to AED4,705,703 during the first half of this year.

The Passenger Transport Activities Monitoring Department of RTA’s Public Transport Agency commended the honesty of drivers and their good handling of lost money and personal belongings of taxi riders. Celebrating these drivers is a celebration of the commitment to work ethics and honesty as well as the compliance with instructions and guidance in place. It credits the standing cooperation of drivers towards preserving passenger belongings and endeavouring to raise their satisfaction and make them happier, which will render transportation in the emirate an unforgettable experience.

Honourees expressed their pride in receiving the Medal of Trust presented to them in the event hosted by Passenger Transport Activities Monitoring Department. They voiced their commitment to achieving customers’ satisfaction and happiness by handing back lost items, be it money or personal belongings, to the competent authorities. They stated that such recognition would motivate and prompt them to adhere to the values of honesty and seek to provide better service to taxi users.

The Passenger Transport Activities Monitoring Department confirmed that returning items left behind by riders reflected the keenness of RTA drivers to assist taxi riders by complying with the official guidelines required in this context. Such compliance would ensure the safety and integrity of drivers as well as the safety of passengers and their personal belongings.