Roads & Transport Authority - News Details

Dubai’s Roads and Transport Authority (RTA) has been successfully obtained a renewal of ISO 21001:2018 Educational Organizations Management System (EOMS), for the second year running. 

“The renewal of ISO 21001:2018 certification illustrates RTA’s attention to implementing top international standards of educational organisations. It depicts our commitment to implementing techniques that bring on added value to our training systems and elevate them to the top global standards. The process will improve the performance of drivers as well as the quality of services delivered by transport sectors,” said Hussain Al Saffar, Director of Divers Affairs, Public Transport Agency, RTA.

“We have implemented corporate agility concepts and taken precautionary measures in managing training through a remote training initiative. These efforts contributed to streamlining the procedures and improving the quality of training deliverables by aligning them with RTA’s strategic plan 2020-2024,” he added. 

“The external auditors hailed the results achieved by the RTA, following the implementation of ISO 21001:2018. They paid tribute to RTA’s commitment to implementing documentary business procedures and supporting the corporate transformation drive. Such deliverables are reflected in a host of initiatives and projects to improve processes, tools, systems and techniques. Accordingly, we were able to harness technology in the training of drivers and maintaining a level of results that qualified us to achieve this certificate for the second year in a row,” added the Director of Divers Affairs. 

“RTA is committed to implementing the principles of managing educational organisations to enhance the training and performance of drivers. The implementation of these standards will upgrade the level of service of these sectors, which will also add to the efforts of realising RTA’s vision as The World Leader in Seamless & Sustainable Mobility,” concluded Al Saffar.