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Press Releases

05 Oct 2021

Releasing 6th Sustainability Report 2020

(The publishing of the annual report coincides with RTA’s participation in WETEX 2021)

an image of a screen  in WETEX 2021 showing the 6th Sustainability Report 2020

Dubai’s Roads and Transport Authority (RTA) has published its 6th Sustainability Report 2020, an annual publication that reflects RTA’s efforts in improving maturity levels of sustainability to become one of the most sustainable government organisations specialised in the field of roads and transport worldwide. Releasing this report conforms to the UAE Vision 2021 and Dubai Plan 2021 as well as the sustainable development goals of the United Nations. 

The publishing of this report coincides with RTA’s participation in the Water, Energy, Technology, and Environment Exhibition (WETEX) and Dubai Solar Show 5-7 October 2021, at the Dubai Exhibition Centre – Expo 2020 Dubai. The report could be downloaded using the QR Code on RTA’s stand at WETEX.

The Sustainability Report 2020 showcases RTA’s methodology towards realising and managing sustainability and integrating it in strategies and operations. It also spotlights RTA’s efforts in combating the Covid-19 and supporting Dubai’s efforts in tackling the pandemic. 

The CEO of RTA’s Strategy and Corporate Governance Sector Nasser Hamad Abu Shehab commended the release report, noting that the concept of sustainability had been embedded in RTA’s corporate performance. “RTA has revitalised its vision to 'The world leader in seamless & sustainable mobility’. It also revised the corporate value (Excellence and Success) to (Pioneering & Competitiveness),” he commented. 

“In 2020, RTA launched the formal operation of Route 2020 of Dubai Metro that stretches 15 km from Jebel Ali Station on the Red Line to Expo 2020 Station and connects 7 stations. The Route contributes to the sustainable growth of Dubai and upgrading the infrastructure and services to meet the requirements of sustained growth of the future city. It also fits with the UAE’s efforts to prepare for the next 50 years,” added Abu Shehab. 

RTA became a global pioneer in 2018 in the roads and public transportation sector globally to publish its sustainability report in accordance with Global Reporting Initiative (GRI) Standards, with a reasonable level of assurance as per the international standard: ISAE 3000.

In 2020, RTA also signed the United Nations Global Framework for Sustainable Development and aligned the data of its sustainability reports with the United Nations goals of tackling global challenges such as poverty, inequality, climate, environmental degradation, peace, justice, human rights and anti-corruption, which reflects its commitment to the 10 Principles of the Charter related to these areas. 

As regards the Covid-19 pandemic, RTA was one of the first government entities to transform all customer services into smart services purposely designed to be innovative and accessible, which enabled RTA to successfully continue services during the crisis. RTA had also revised its artificial intelligence strategy to bring it in line with the UAE Strategy for Artificial Intelligence 2031. This drive encompassed more than 140 projects to enhance the technical performance of operational, service and administrative processes as well as the productive efficiency of employees.

Events of 2020 franked the importance of adopting sustainability as corporate culture and practice to ensure the continuity of business and enhance the confidence between the entity and clients. RTA realised this challenge early on and dedicated all efforts to implement the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister of the UAE and Ruler of Dubai, to transform Dubai into the smartest and happiest city in the world. A city where services are provided through smart channels around the clock.

From the economic perspective of sustainability, RTA achieved cost rationalism of 104% through implementing a host of initiatives to save expenditure in compliance with the strategic objective of financial sustainability. In the field of sustainable procurement., RTA is proud to be the first government entity in the roads and public transport sector to obtain ISO 20400 certificate for sustainable procurement. It was also the first government agency in the roads and public transport sector to obtain the certification of the Chartered Institute of Procurement & Supply (CIPS) in procurement and supply. In 2020, RTA attracted foreign investments to infrastructure projects and services through the public-private partnership model with numerous international organisations from the United States of America and Europe.

In the environmental field, and under its 5th Strategic Goal (Safety and Environmental Sustainability), RTA achieved record savings of over 51 million kilowatt-hours of electricity, 31 million litres of fuel, and around 113 thousand tons of carbon dioxide equivalent emissions by implementing 52 energy and green economy initiatives in 2020. Through effective waste management practices, RTA also recycled about 340,000 tons of waste away from landfills. 

RTA adopted a specialised strategy for the first and last-mile towards improving the wellbeing of people in the Emirate and adopting a healthy and active lifestyle. The process required promoting an integrated and effective transport system and providing multiple transportation options for users on a par with the best practices of the industry. Such a drive ranked Dubai as one of the leading cities in this field that provides on-demand transportation, taxis, limousines, smart rental vehicles, shared private and public vehicle trips, and automated individual mobility devices like scooters, electric bikes, and other non-motorised means such as walking, cycling, and non-mechanised individual mobility devices.

From a community perspective, and to promote its social responsibility and engage with the community, RTA’s corporate social responsibility services covered about 2.2 million beneficiaries through 28 initiatives. It aimed to double RTA’s outlay on corporate social responsibility in 2018-2020. During the lockdown of the Covid-19, RTA provided support 24/7 to all Dubai residents, benefiting nearly two million riders. It spread awareness messages about precautionary measures for the health and safety of all.

Culminating Dubai Government efforts to combat Covid-19, the gradual return of commercial and tourist activities and normal life, and in line with the efforts to raise the standing of Dubai as a safe global destination that observes effective preventive measures in tackling the pandemic, RTA obtained My Care-Infection Prevention Trust Mark certificate confirming the effective preventive measures taken since the outbreak of Covid-19 in all means public transport means and facilities.

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