Roads & Transport Authority - News Details

The UAE Ministry of Interior reviewed the successful practice of Dubai’s Roads and Transport Authority (RTA) of recalling vehicles from various brands and makes, sustaining a variety of manufacturing defects in collaboration with a host of auto dealers in the Emirate.

To this effect, a delegation from the Directorate General of Traffic Coordination, Ministry of Interior, recently visited RTA’s Licensing Agency. Jamal Al Sadah, Director of Vehicles Licensing, received visitors at RTA’s Head Office. 

“In the context of RTA’s vision of providing safe and smooth transport for all, the team of Licensing Agency has been monitoring vehicles with manufacturing defects to examine their impact at the local level, and the best techniques of tackling these issues and finding suitable solutions,” said Al Sadah. 

“RTA charted a plan to deal with these cases in a specific timeline. Then it engaged in a series of meetings with local auto dealers in Dubai to examine the issue. Discussions also covered the social responsibility of all parties and challenges facing auto dealers in particular.”

“A plan was developed to integrate joint efforts and a policy was initiated for recalling vehicles with manufacturing defects. The policy, which was endorsed in May 2018, set the conditions of launching vehicle recall campaigns, and yielded good results since then,” reported Al Sadah. 

Members of the visiting delegation from the Ministry of Interior thanked RTA for availing the opportunity to review RTA’s successful model in this regard. They praised the unprecedented achievements of RTA in public transport and associated infrastructure in Dubai along with the diverse range of services provided to all community segments.