Roads & Transport Authority - News Details

Al Merqab, an electronic system developed by Roads and Transport Authority (RTA) to govern limo and e-Hail services (Uber and Careem), has won a smart mobility award from the International Data Corporation. IDC is a reputed international entity for judging the most innovative technology projects and practices, with a regional office in Dubai.

Khaled Al Awadi, Director of Transportation Systems at RTA’s Public Transport Agency was delighted with the coveted award from a highly transparent entity focused on smart cities and related projects. “The award reflects our efforts to upgrade the limo sector by installing tracking devices to monitor the operation of vehicles in Dubai,” he said. 

“The system has been installed in 5700 e-hail and limos out of a fleet of 6200 vehicles. The technology enables us to identify the total distance and operation hours done by these vehicles in serving customers. It also enables us to identify the number of riders and journeys made as well as the demand in limo and e-hail sectors. We will also be able to monitor drivers’ attitudes and violations, busy geographical spots and availability of vehicles. 

“The devices are linked with Al Merqab technology, which provides accurate information to assist proper decision-making and improve the service quality.

The inputs will be analysed to verify the performance indicators of the sector. The technology aims to ensure the safety of e-hail and limo vehicles besides monitoring and streamlining the sector. It also reflects our endeavours to introduce innovative solutions to the transport sector,” added Al Awadi.