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Press Releases

08 Feb 2020

594m riders used public transport, shared mobility and taxis in 2019


(Daily ridership clocked 1.63 million riders)


Image of RTA modes of public transport

The number of riders using public transport and shared mobility means in Dubai has clocked 594 million riders in 2019; reflecting an increase over the ridership recorded by the end of 2018; which was 589 million. Such transit means comprise the metro, tram, public buses, marine transport (abra, ferry, water taxi, water bus), e-hail vehicles, smart car rental vehicles, and taxis (Dubai Taxi and franchise companies). The daily average of public transport riders in Dubai amounted to 1.63 million riders in 2019; which reflects an increment over the figure recorded in 2018 amounting to 1.61 million riders.

“Dubai Metro accounted for the biggest chunk of riders of public transport, shared mobility and taxi riders amounting to 34%, ahead of taxis (30%) followed by public buses (26%). March 2019 was the busiest of all months recording 53.28 million riders and December was the next witnessing 53 million riders. Ridership in other months ranged from 45 to 52 million riders,” said His Excellency Mattar Mohammed Al Tayer, Director-General and Chairman of the Board of Executive Directors of Roads and Transport Authority (RTA).

Metro Stations

The number of Dubai Metro riders on the Red and Green Lines reached 202.98 million riders in 2019. Burjuman and Union stations, interchange stations on the Red and Green Lines, accounted for the biggest share of riders. Burjuman Station served 12.76 million riders, and the Union Station was used by 10.6 million riders.

Al Rigga Station was the busiest on the Red Line serving 9.64 million riders, followed by Burj Khalifa/Dubai Mall (7.89 million riders), Dubai Multi-Commodities Centre Station (7.77 million riders), Mall of the Emirates (7.55 million riders), and Deira City Centre Station (7.42 million riders).

On the Green Line, Al Fahidi Station ranked first in terms of riders (7.83 million riders), next came Baniyas Station (6.58 million riders), ahead of the Stadium Station (5.74 million riders), Oud Metha Station (4.99 million riders) and Salahuddin (4.95 million riders).

Last year, Dubai Tram lifted 6.51 million riders, public buses served 157.1 million riders, and marine transport means (abras, water bus, water taxi, and ferry) lifted 14.36 million riders. Last year, shared mobility means (e-hailing and smart rental vehicles) lifted 33.24 million riders and taxis (Dubai Taxi, Hala Taxi and Franchise Companies) lifted 179.86 million riders.

Integrated Network

These figures are a testament of the effective plans undertaken by RTA to provide diverse options for people’s mobility in Dubai. Dubai’s integrated public transport means have become the backbone of people’s mobility across Dubai. The network has coaxed an evolution in the culture of residents and their attitude towards using public transport. People started to grasp the benefits of using mass transport such as the physical and mental relief, higher safety levels, and lower expenditure on fuel and maintenance of vehicles. Accordingly, the share of public transport and shared mobility in people’s journeys grew from 6% in 2006 to 18.1% in 2019; with an annual cumulative increment of about 8.86%.

“RTA’s strategic plans for roads and transport focus on the enhanced integration of transit means and smooth mobility across the Emirate. It requires the delivery of integrated solutions for improving and widening roads, bridges, crossing and mass transit means.  It also requires addressing the first and last-mile challenge, improving pedestrian and cyclist facilities and upgrading traffic systems to ensure the optimal utilization and efficiency of roads and public transport system. RTA is also keen on implementing policies to reduce people’s reliance on private vehicles and encourage them to use other transit means including public transport and shared mobility,” he concluded.

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