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I go to the service center to apply for a service
I encounter a problem whilst there
I notice the complaint box
I write my complaint
I drop my complain in the box
It takes 7 working days to process my complaint
I receive a call from the agent to inform me about the taken action
I notice that the service center manager has an open door policy
I meet with the manager to explain my problem
The manager takes the necessary actions to resolve my problem
The manger makes sure the problem has been solved and I obtained the service
I call the Call center at 8009090
I explain my problem to them
The Call center agent informs me it takes 7 working days to handle the complaint
The complaint is handled with 7 working days
I receive a call from the agent to inform me about the action taken
While using one of the RTA online services, I encounter a problem
I navigated through the website
I find the support email firstname.lastname@example.org
I send my complain via email
I received the reply within 3 working days, and my problem is solved
While using one of the RTA services, I encounter a problem
I navigated towards the contact page
I find RTA's social networks icons
I send my complain via one of their social platforms
One of the SM agents contacts me shortly and had a satisfactory discussion
my problem gets solved in 3 working days
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