Roads & Transport Authority - Social



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RTA is committed to a comprehensive approach that ensures sustainable development and enhance the quality of life in Dubai in order to achieve its vision of “Safe and Smooth Transport for All” with the highest standards of environment, health and safety. RTA also reaffirms its commitment to developing programs to support many human issues and arrange meetings with the public to know more about their needs and expectations for the future.
Princess Haya Award for Special Education banner

Princess Haya Award for Special Education

Her Royal Highness Princess Haya Bint Al Hussein, wife of Vice President, Prime Minister and Ruler of Dubai, His Highness Sheikh Mohammed Bin Rashid Al Maktoum, has honoured the winners of the sixth Princess Haya Award for Special Education (PHASE) at a ceremony held at the Madinat Jumeirah, Dubai, and RTA was one of the winners of the (PHASE) in the Corporate Social Responsibility Excellence Category for Corporate Social Responsibility Supporter (Public Sector).

Labor Day banner

Labor Day

To celebrate World Labor Day, the Roads and Transport Authority (RTA) distributed 600 meals at one of the selected construction sites on Monday, May 1.

Mattar Al Tayer, Director-General, and Chairman of the Board of Executive Directors of the RTA, also paid a visit to one of the RTA’s construction sites. RTA also organized a picnic for 150 affiliated workers and drivers to Bollywood Parks where they were able to enjoy and have a break from work.

Orphans wishes banner

Orphans wishes

In response to an invitation by His Highness Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President and Prime Minister and Ruler of Dubai to participate in the UAE's initiative to care for the orphans, RTA sought to implement some community initiatives directed to orphans, where it organized a trip for 20 orphans to visit the Dubai Metro and Kidzania. Moreover, during the 10th anniversary RTA did a program where in orphans where given a chance to tell us what their wishes were and we picked 10 of those wishes and made them come true.

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Special Needs Initiatives

RTA is keen to support and strengthen an initiative by H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, “'My Community - A Place for All' initiative which aims to transform Dubai as a fully inclusive, disabled-friendly city by the year 2020.

RTA is working to employ people with special needs, design services designated for the use of the disabled, as well as providing smart applications for all its services, and modify the design of its services in a way that is convenient for people with special needs. RTA recently visited Dubai Club for the Special Needs to recognize the service needs of the disabled, heed to their views & proposals and everything relating to the upgrade or enhancement of significant services.

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Signboards for Condolences

RTA announced a new complimentary service to Emiratis offering them standardized and suitable signage to be used to show directions to locations where condolences are accepted in the Emirate. This community-oriented initiative from the RTA is intended to maintain the civic appearance of the city, and the service will be available on demand where up to 10 signs can be provided per case.

Awnak Service banner

Awnak Service

As part of upgrading the specialized services provided to the disabled, RTA has launched "Awnak" service to offer transit services to the disabled and patients classified as non-emergency cases that do not require calling an ambulance service. The service is considered the first of its kind in the region and third worldwide after the UK and Ireland, where vehicles deployed combine dual features of ambulance vehicles and taxicabs.

Smart Malls banner

Smart Malls

RTA has announced new services including Smart Malls, which will enable users to shop using an interactive screen. The project was launched by RTA in conjunction with Etisalat, and allows Dubai Metro users to shop using interactive screens. Through the Smart Mall, the customer can select items required from those on offer, drop them in a shopping basket, and pay through a credit card. Items purchased will be delivered to the place and time selected by the customer.

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Meals on Wheels

For the seventh year in a row, the RTA launched the ‘Meals on Wheels’ initiative this year, in co-ordination with the government’s humanitarian initiative: UAE Food Bank. RTA deployed two buses to distribute 4,000 Iftar meals to public transport riders in five bus stations and four metro stations, during the holy month.

The RTA has also partnered with the Community Development Authority (CDA) in support of its initiative called Dubai Volunteering.

Zayed Humanitarian Day banner

Zayed Humanitarian Day

RTA participates yearly in activities commemorating the 'Zayed Humanitarian Day” and in 2017, it participated by distributing Charitable supplies to 400 disadvantaged families in Hatta and other areas of Dubai, and RTA Women Committee played an active role in supporting Ramadan events this year. The Committee organized a mass Iftar for RTA employees and female drivers of the Dubai Taxi Corporation, besides offering them coupons for Ramadan rations. The Committee distributed Ramadan supplies to underprivileged families and offered kids of these families coupons for entering the fun city, Kidzania, to bring them added pleasure. The Committee also supported Eid Joy initiative by serving the Eid needs of 100 needy children to enable them to experience the Eid festive atmosphere with their counterparts.

The Dubai Youth for Public Transport banner

The Dubai Youth for Public Transport (Dubai Y4PT)

The Roads and Transport Authority (RTA), in cooperation with the Youth for Public Transport Initiative (Y4PT) of the International Association of Public Transport (UITP), organized the first Hackathon event at RTA’s Innovation Lab in Al Sufouh Tram Depot, Dubai. Attendees in the event included scores of university students, RTA’s directors and employees.


The Hackathon is one of RTA’s initiatives intended to develop high-quality strategies to induce various community segments to use public transport means instead of private automobiles. Through such strategies, the RTA seeks to provide safe, sophisticated and diverse transit modes such as the metro, public buses, tram and marine transport. It has also provided effective tools to public transport commuters to make the public transport ride a convenient, fast and enjoyable experience

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“Yalsatna” Initiative

RTA participated in “Yalsatna”, an exciting new community initiative that was organized by Kalimati Al Tayer Group, in partnership with Kalimati Speech & Communication Center. Two RTA volunteers where chosen to develop an original idea for a beautiful bench which can be eventually used in a public space. The team then took their designs through the production process, resulting in the remarkable window displays seen in store throughout the Holy month of Ramadan.

The vision of Yalsatna is to promote the importance of “sitting together” as a modern strategy for social communication, in this fast paced, predominantly digital world, through the design and installation of benches in public spaces all over Dubai.


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