Through Website (individuals)
- The customer creates an account for individuals through the website.
- The customer logs in to the website.
- The customer selects RTA e-Wallet.
- The customer clicks on Apply for e-Wallet Account.
- The e-Wallet account form is displayed.
- The customer enters the Emirates ID and date of birth and clicks on Validate your ID.
- The customer reviews the information and selects the Nationality and Emirate values from the dropdown.
- The customer uploads both sides of the Emirates ID by clicking on Upload documents and then Submit.
- The e-Wallet account is created immediately upon submission.
Through Website (companies)
- The customer creates an account for companies through the website.
- The customer logs in to the website.
- The customer selects RTA e-Wallet.
- The customer clicks on Apply for e-Wallet Account.
- The e-Wallet account form is displayed.
- The customer fills in the required information.
- The customer reviews the information.
- The customer uploads the trade licence and the signed authorisation letter by clicking on Upload documents and then Submit.
- The customer confirms the information and agrees to the terms and conditions.
- The customer clicks on Confirm.
- The confirmation page with the application reference number is displayed and the request is sent to RTA backend system for the verification of documents and approval.
- The customer receives the e-Wallet account confirmation to his registered e-mail with the e-Wallet account number and PIN code.
If the customer does not have an e-Wallet account
- The customer creates an RTA account.
- The customer logs in to RTA account.
- The customer clicks on e-Wallet icon.
- The customer clicks on Create e-Wallet Account.
- The pre-filled e-Wallet account creation form is displayed.
- The customer confirms the information and agrees to the terms and conditions and clicks on Confirm.
- The e-Wallet number and PIN code are sent through e-mail.
- The customer logs in to RTA account.
- The customer clicks on the e-Wallet tab.
- The customer clicks on linking the e-Wallet account.
- The customer fills in the details of the e-Wallet account and clicks on the link tab.
- The customer is automatically redirected to Manage e-Wallet Account.